__vacancyopjusttionswidget.opt-Job Schedule__ 全职

__vacancyopjusttionswidget.opt-Job type__ 正式

__vacancyopjusttionswidget.opt-Job Category__ 客房

__vacancyopjusttionswidget.opt-Brands__ ACCOR

Job Description

We are seeking a dynamic and customer-focused Assistant Front Office Manager to join our team in Novotel Visakhapatnam Varun Beach, India. As a key member of our front office team, you will play a crucial role in ensuring exceptional guest experiences and maintaining smooth operations at the front desk.

Assist in managing daily front office operations, including check-ins, check-outs, and guest inquiries
Collaborate with other departments to ensure seamless guest services and resolve any issues promptly
Train, mentor, and motivate front office team members to maintain high performance standards
Handle guest complaints professionally and implement appropriate corrective actions
Oversee the accuracy of guest accounts and financial transactions
Implement and maintain front office policies and procedures
Assist in scheduling and staffing to ensure optimal coverage during all shifts
Conduct regular performance evaluations and provide constructive feedback to team members
Stay updated on industry trends and implement innovative practices to enhance guest satisfaction
Support the Front Office Manager in strategic planning and goal-setting for the department

对于雅高集团来说，多元与包容意味着欢迎每一个人，并尊重他们的差异，我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会，一个温暖和包容的文化，优秀的工作条件，并促进所有人的发展，包括残疾人士。

在申请时，请不要犹豫告诉我们您可能需要的任何特殊需求，以便我们考虑这些需求。

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