- 全职
- 正式
- FAIRMONT
- 客房
__jobinformationwidget.freetext.LocationText__
FAIRMONT HANOI, Hanoi, Vietnam
__jobinformationwidget.freetext.ExternalReference__
REF68777R
Assistant Executive Housekeeper
Region
Luxury & Lifestyle
The Fairmont Hanoi will open in the Vietnamese capital before year end of 2025, making it the first Fairmont brand in the country. The 241-room luxury hotel will take design inspiration from the art of lacquer with the traditional colours of Vietnam, the Indochinese style from the French colonial period, and draws motifs from Vietnam’s dynasties. Positioned as an urban resort, our guests will be able to enjoy a very special and unique range of offerings such as eight dining and bar venues including a rooftop terrace, as well as two indoor and outdoor swimming pools, an extensive gym and an entire floor of wellness spa and bathhouse. For corporate and social groups, the Fairmont Hanoi will offer three ballrooms, the largest being a 1,100m2 grand ballroom as well as nine meeting rooms, making it an outstanding destination for meetings, conferencing and events. The Fairmont Hanoi is set to become the social epicentre of Hanoi!
To assist the Executive Housekeeper in planning, organizing, and overseeing the daily operations of the Housekeeping Department. Ensure that all tasks are executed in accordance with Fairmont standards, maintaining cleanliness, order, and service quality throughout guest rooms and public areas.
Responsibilities:
Operation
- Support the Executive Housekeeper in planning work schedules, allocating duties, and monitoring performance across the Housekeeping team.
- Supervise the daily cleaning and upkeep of guest rooms, public areas, corridors, pantries, and back-of-house areas to ensure standards are met and maintained.
- Conduct regular inspections to ensure rooms and public areas are clean, well-maintained, and ready for guest use.
- Oversee inventory of housekeeping supplies and linen; ensure proper usage, control, and timely requisition of materials and amenities.
- Assist in training, coaching, and evaluating housekeeping staff to uphold service excellence and safety standards.
- Coordinate effectively with other departments such as Front Office, Engineering, and Laundry to ensure smooth operations.
- Address and resolve guest concerns or housekeeping-related issues promptly and professionally.
- Act as the in-charge person in the absence of the Executive Housekeeper.
Team Management
- Act as a key liaison between the Executive Housekeeper and line team
- Assist in preparing weekly staff schedules and manage daily task assignments
- Support training initiatives and conduct on-the-job coaching to enhance skills and service delivery
- Supervise uniforms and grooming standards of housekeeping team members
- Support recruitment processes and contribute to performance evaluations and staff development
Others
- Help track inventory levels and ensure timely ordering of supplies and amenities
- Assist in compiling operational reports and audits (room checks, lost & found, productivity reports, etc.)
Knowledge and Experience
- Minimum 2 years of Housekeeping experience as the same level
- Excellent reading, writing and oral proficiency in English language
- Good working knowledge of MS Excel, Word, & PowerPoint
- Familiarity with Opera, Future Log and MC system is an advance
Competencies
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- Well-presented and professionally groomed at all times
VIETNAMESE ONLY
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
Mercure London Bridge, London, United Kingdom
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
NOVOTEL
工作类型
正式
Locations
London
工作类别
客房
描述
Located in the Heart of London, Novotel London Waterloo hotel, it's looking for you to bring your sparking personality and social skills in the position of Reception Manager.Are you an ambitious Front
参考
86127406-2b2f-4913-9460-61080aeffcee
到期日
01/01/0001
薪水
地点
DELANO DELANO MIAMI BEACH, Miami Beach, United States
Experience Level
Associate
工作时间安排
全职
Brands
DELANO
工作类型
正式
Locations
Miami Beach
工作类别
市场销售
描述
What you'll do... Strategic Marketing & Planning:Implement the launch & opening PR, marketing, and communication plan aligned with all the Food & Beverage outlets' objectives and milestones.Ensure t
参考
616438d5-3264-4207-90e2-9a6726c6f5d7
到期日
01/01/0001
薪水
地点
Fairmont Palliser, Calgary, Canada
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Calgary
工作类别
厨房
描述
Chef de Cuisine, Hawthorn Dining Room & BarHawthorn Dining Room & Bar is driven by a passion for culinary excellence and authentic hospitality. The Chef de Cuisine will play a pivotal role in shaping
参考
160a8791-ddc8-4eb0-8459-e9002ba550e9
到期日
01/01/0001
薪水
地点
Rome, Italy
Experience Level
Director
工作时间安排
全职
Brands
ORIENT EXPRESS
工作类型
正式
Locations
Rome
工作类别
财务
描述
Reporting to the General Manager and working closely with the Orient Express management company and the asset Owner Finance teams, the Director of Finance is part of the Executive Committee. He/She su
参考
b926d36e-8bdf-469e-9fd4-59dce808974b
到期日
01/01/0001
薪水
地点
Issy-les-Moulineaux, France
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ORIENT EXPRESS
工作类型
正式
Locations
Issy-les-Moulineaux
工作类别
Revenue Management & Pricing
描述
Market Analysis and Top-Line MonitoringAnalyze market trends and competitor performance to identify opportunities and risks.Provide strategic recommendations and actionable insights to internal stakeh
参考
ef5224bb-faf6-44ae-853b-e4f7379eb8c7
到期日
01/01/0001
薪水
地点
Orient Express La Minerva, Rome, Italy
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ORIENT EXPRESS
工作类型
正式
Locations
Rome
工作类别
Sales
描述
Reporting to the Senior Director of Sales Trains & Hotels Italy, the Senior Leisure Sales Manager will proactively promote and sell Orient Express Trains & Hotels to the European market. This position
参考
770064b6-6983-483d-b5dc-2b7319b1c9af
到期日
01/01/0001
薪水
地点
ORIENT EXPRESS LA DOLCE VITA ORIENT EXPRESS, Rome, Italy
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ORIENT EXPRESS
工作类型
正式
Locations
Rome
工作类别
人才与文化
描述
We are looking for a HR Manager to lead the Talent & Culture function and shape a best-in-class employee experience for our onboard crew and operational teams. Reporting to the General Manager, the HR
参考
d5f72a54-42e9-4fd0-b29f-178356d44eba
到期日
01/01/0001
薪水
地点
SLS Baha Mar, Nassau, Bahamas
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
SLS
工作类型
正式
Locations
Nassau
工作类别
人才与文化
描述
Under the general guidance of Director of People & Culture, assist in ensuring a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, a
参考
7e4a76a1-ff3e-4cfe-b116-800d32115010
到期日
01/01/0001
薪水
地点
Raffles Al Areen Palace Bahrain, Manama, Bahrain
Experience Level
Entry Level
工作时间安排
全职
Brands
RAFFLES
工作类型
正式
Locations
Manama
工作类别
客房
描述
Answer the telephone as per Raffles brand standards and telephone etiquette guidelines.Monitors Message Box task completion that are assigned to the butler team.Execute all mise-en-place duties and re
参考
81a291fa-32d2-4f66-a6e3-41862323164a
到期日
01/01/0001
薪水
地点
ibis London Stratford, London, United Kingdom
Experience Level
Associate
工作时间安排
全职
Brands
IBIS
工作类型
正式
Locations
London
工作类别
工程与维护
描述
As our next Maintenance Team Member, you…Are responsible for preventative maintenance work and carry out regular safety and maintenance inspections across the hotel to create a pleasant and safe envir
参考
272a7758-65ca-4d4d-9c90-9607a8f491d6
到期日
01/01/0001