- 全职
- 正式
- RAFFLES
- 餐饮
__jobinformationwidget.freetext.LocationText__
Raffles Doha, Doha, Qatar
__jobinformationwidget.freetext.ExternalReference__
REF68756I
Assistant Director of Food & Beverage - Banquets
Region
Luxury & Lifestyle
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
Job Purpose
The Assistant Director of Food & Beverage supports the Executive Assistant Manager – F&B in leading the Food & Beverage division to achieve world-class service and operational excellence. This role plays a key part in executing strategic initiatives and driving the day-to-day performance of all F&B outlets, ensuring alignment with the department’s long-term vision.
Key responsibilities include assisting in the achievement of revenue and profitability targets, maintaining high standards of quality and service, supporting cost control and expense management efforts, and fostering a strong, motivated team culture. The Assistant Director actively contributes to recruitment, development, and retention of top local and international talent, while promoting innovation and creativity across the division. This position ensures operational consistency, guest satisfaction, and a continued reputation for excellence in all aspects of the Food & Beverage experience.
Primary Responsibilities
OVERSEEING DAILY OPERATIONS AND ACHIEVING TARGETS
- Sets and clearly communicates the strategic direction for the banquet and events division in coordination with the Managing Director, Hotel Manager, Executive Assistant Manager – F&B, and Executive Chef
- Defines and delegates responsibilities and authority for all aspects of banquet operations, including event setup, service delivery, and post-event review
- Continuously drives financial profitability, productivity, and operational efficiency within the banquet department
- Assists in preparing and monitoring annual revenue goals, event forecasts, and expense budgets specific to banquet and catering services; recommends adjustments as needed
- Analyzes monthly and daily financial reports to assess banquet performance and proactively implements corrective actions when necessary
- Monitors local and international market trends that influence banquet menus, event styles, and customer preferences to maintain competitive and relevant offerings
- Oversees monthly inventory control, consumption analysis, and reconciliation of banquet-specific supplies and equipment
- Collaborates with the Executive Assistant Manager – F&B and Executive Chef to identify and implement food cost control strategies for banquet operations
- Works closely with the Finance Department to ensure compliance with financial procedures, cost allocations, and inventory controls related to banquet services
- Maintains the highest level of service standards across all banquet functions, ensuring consistency in guest experience and execution quality
- Conducts daily walkthroughs of all banquet venues, including back-of-house areas, identifying and addressing deficiencies or areas for improvement immediately
- Ensures consistency in food and beverage presentation, quality, taste, and temperature during all banquet functions
- Champions innovation, creativity, and excellence in all banquet presentations and thematic event setups
- Ensures team compliance with all hygiene (HACCP/Food Safety), fire safety, and emergency procedures during event operations
- Reviews and interprets daily banquet revenue and cost reports to support data-driven decision-making
- Communicates key updates and initiatives from the Executive Committee to the banquet team to ensure alignment and operational clarity
- Leads daily banquet briefings, monthly department meetings, and other relevant planning sessions to ensure seamless coordination and execution of events
- Actively participates in management meetings, including Department Head Briefings, Executive Committee Meetings, and Business Review (P&L) sessions
- Maintains accurate control over purchase orders, requisitions, and usage for all banquet-related supplies and rentals
- Reviews and manages banquet-related food and beverage costs to ensure alignment with budgetary goals and forecasts
- Engages with clients and event guests to gather feedback, enhance satisfaction, and cultivate repeat business, particularly from local and corporate markets
- Oversees and controls casual labor scheduling and overtime requests submitted by banquet managers to ensure labor efficiency and budget compliance.
MARKETING PLAN AND REVENUE MANAGEMENT
- Partners with Sales & Marketing to increase visibility and coverage of banquet and event services across local and international media platforms
- Accurately forecasts financial performance specifically related to banquet and catering operations
- Continuously reviews and controls operational costs for banquets without compromising service quality or guest experience
- Works closely with Finance to regularly review banquet financial results and implement corrective actions when necessary
- Establishes budgets, forecasts, and CAPEX plans for the banquet division in a timely manner
- Reviews monthly banquet P&L statements, prepares General Manager commentaries, and provides performance justifications to ownership
- Develops and reviews business strategies for banquet services, monitoring progress against established action plans
- Collaborates with the Executive Assistant Manager – F&B, Executive Chef, Hotel Manager, and Managing Director to create an annual promotional calendar and banquet menu plan
- Evaluates banquet operation concepts and event service models, recommending enhancements to improve efficiency and guest satisfaction
- Secures maximum publicity to maintain and elevate the profile of the banquet and events division
- Works closely with the Marketing Team to design and implement promotional campaigns targeting banquet and event sales growth
- Responsible for interviewing, hiring, training, planning, assigning, and directing banquet staff; evaluating performance; recognizing excellence; disciplining as necessary; and resolving employee and guest issues promptly and professionally in the best interest of the hotel
Management and Leadership
- Is a mentor and role model
- Proactive, innovative with in depth Food & Beverage and market knowledge
- Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods
- Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meetings, training and arranges examinations for all colleagues to achieve higher standards and skills
- Drives the team to achieve established goals and builds strong team work
- Uses the performance review process to identify and develop talent, and manages performance issues via coaching effectively and in a timely manner
- Displays cultural affinity and shows empathy to all team members in a transparent and fair manner
- Coaches and trains managers to prepare them to move to the next level within 12 – 24 months
- Reviews the work performance of all colleagues to make sure established procedures and policies are being followed
- Enforces and upholds highest standards of discipline, fairness, ethical values and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building
- Observes colleague’s individual performance, grooming and punctuality
- Regularly solicits feedback from Managers on performance of individual colleagues and/or personally observes colleagues’ performance
- Performs colleague appraisals and executes disciplinary actions if required
- Provides a level of Safety and Security for guests and colleagues
- Leads Food & Beverage recruitment
- Ensures that grooming and hygiene practices of colleagues are in line with Raffles & Fairmont brand standards
TRAINING, LEARNING AND DEVELOPMENT OF THE TEAM
- Streamlines all training requirements and ensures that managers properly co-ordinate all arrangements for proper execution of instructions
- Ensures that colleagues are aware of hotel rules and regulations
- Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene
- Follows and monitors departmental training plan and calendar
- Works closely with F&B Departmental Trainer to retain, develop and motivate team members
Other Responsibilities
- Develops own knowledge and skills to grow as business partner and leader
- Ensures confidentiality of all matter
- Interacts with individuals outside the hotel including, but not limited to, clients, suppliers, government officials, competitors and other members of the local community. Meets regularly with key suppliers to ensure maximum service
- Provides honest, transparent, fair and timely feedback to the Executive Assistant Manager – F&B / Hotel Manager / Managing Director
- Adheres to the highest ethical values
- Establishes productive, professional and collegial relationships with all other Exco and Department Heads
- Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong
- Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect
- Contributes to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program
Rencontrez James, Directeur de la restauration à Londres
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
Fairmont Palliser, Calgary, Canada
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Calgary
工作类别
厨房
描述
Chef de Cuisine, Hawthorn Dining Room & BarHawthorn Dining Room & Bar is driven by a passion for culinary excellence and authentic hospitality. The Chef de Cuisine will play a pivotal role in shaping
参考
160a8791-ddc8-4eb0-8459-e9002ba550e9
到期日
01/01/0001
薪水
地点
Rome, Italy
Experience Level
Director
工作时间安排
全职
Brands
ORIENT EXPRESS
工作类型
正式
Locations
Rome
工作类别
财务
描述
Reporting to the General Manager and working closely with the Orient Express management company and the asset Owner Finance teams, the Director of Finance is part of the Executive Committee. He/She su
参考
b926d36e-8bdf-469e-9fd4-59dce808974b
到期日
01/01/0001
薪水
地点
Issy-les-Moulineaux, France
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ORIENT EXPRESS
工作类型
正式
Locations
Issy-les-Moulineaux
工作类别
Revenue Management & Pricing
描述
Market Analysis and Top-Line MonitoringAnalyze market trends and competitor performance to identify opportunities and risks.Provide strategic recommendations and actionable insights to internal stakeh
参考
ef5224bb-faf6-44ae-853b-e4f7379eb8c7
到期日
01/01/0001
薪水
地点
Orient Express La Minerva, Rome, Italy
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ORIENT EXPRESS
工作类型
正式
Locations
Rome
工作类别
Sales
描述
Reporting to the Senior Director of Sales Trains & Hotels Italy, the Senior Leisure Sales Manager will proactively promote and sell Orient Express Trains & Hotels to the European market. This position
参考
770064b6-6983-483d-b5dc-2b7319b1c9af
到期日
01/01/0001
薪水
地点
ORIENT EXPRESS LA DOLCE VITA ORIENT EXPRESS, Rome, Italy
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
ORIENT EXPRESS
工作类型
正式
Locations
Rome
工作类别
人才与文化
描述
We are looking for a HR Manager to lead the Talent & Culture function and shape a best-in-class employee experience for our onboard crew and operational teams. Reporting to the General Manager, the HR
参考
d5f72a54-42e9-4fd0-b29f-178356d44eba
到期日
01/01/0001
薪水
地点
SLS Baha Mar, Nassau, Bahamas
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
SLS
工作类型
正式
Locations
Nassau
工作类别
人才与文化
描述
Under the general guidance of Director of People & Culture, assist in ensuring a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, a
参考
7e4a76a1-ff3e-4cfe-b116-800d32115010
到期日
01/01/0001
薪水
地点
Raffles Al Areen Palace Bahrain, Manama, Bahrain
Experience Level
Entry Level
工作时间安排
全职
Brands
RAFFLES
工作类型
正式
Locations
Manama
工作类别
客房
描述
Answer the telephone as per Raffles brand standards and telephone etiquette guidelines.Monitors Message Box task completion that are assigned to the butler team.Execute all mise-en-place duties and re
参考
81a291fa-32d2-4f66-a6e3-41862323164a
到期日
01/01/0001
薪水
地点
ibis London Stratford, London, United Kingdom
Experience Level
Associate
工作时间安排
全职
Brands
IBIS
工作类型
正式
Locations
London
工作类别
工程与维护
描述
As our next Maintenance Team Member, you…Are responsible for preventative maintenance work and carry out regular safety and maintenance inspections across the hotel to create a pleasant and safe envir
参考
272a7758-65ca-4d4d-9c90-9607a8f491d6
到期日
01/01/0001
薪水
地点
Mercure London Bridge, London, United Kingdom
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
NOVOTEL
工作类型
正式
Locations
London
工作类别
客房
描述
Located in the Heart of London, Novotel London Waterloo hotel, it's looking for you to bring your sparking personality and social skills in the position of Reception Manager.Are you an ambitious Front
参考
86127406-2b2f-4913-9460-61080aeffcee
到期日
01/01/0001
薪水
地点
São Paulo, Brazil
Experience Level
Executive
工作时间安排
全职
Brands
ACCOR
工作类型
正式
Locations
São Paulo
工作类别
设计及技术服务
描述
Objective:Creative architectural interior design for hotel projects, aligned with brand standards and focused on innovation, functionality, and guest experience. Requires strong aesthetic sense, knowl
参考
7a91debe-6d53-45f7-834d-e4e8bead96f4
到期日
01/01/0001