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SLS Barcelona - Opening Winter 2024, Barcelona, Spain
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REF46945E
Waiter / Waitress Intern
Region
Luxury & Lifestyle
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!
What you’ll do
We are looking for a Waiter/Waitress to be part of the team at SLS Barcelona. Under the guidance of the Food & Beverage supervisor, you’ll be preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences.
- Support the team with the Food & Beverage operations.
- You’re the face of our guests’ experience and you bring your own flavor to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time.
- Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
- Work with the rest of team in keeping things running smoothly and tidily.
- Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste, and preparation methods.
- Set up your outlet – stock up on all the supplies you’ll need and manage your inventory.
- Ensure that food and beverages are well stocked.
- Ensure overall cleanliness and maintenance of the working area.
- Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar, or terrace.
- Work with your restaurant and kitchen colleagues to offer a seamless food service.
- Comply with departmental policies, procedures, and service standards.
- Anticipate the needs of our guests with an attentive and intuitive service.
- Assess customers’ needs and preferences and make recommendations.
- Pay attention to dissatisfied guests and respond appropriately to ensure their satisfaction.
- Assess guests' needs and preferences so that you can advise appropriately.
- Properly and accurately close guest checks; process payments.
- Complies with safety and HACCP standards.
What we are looking for...
- Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
- Excellent verbal and written communication skills. Fluent in Spanish and English.
- You make people feel good - your team, guests and colleagues alike. You make a positive impact.
- You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
- You take ownership of important issues, solve problems, and make effective decisions.
- You learn quickly and adapt to SLS’s unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
What's in it for you...
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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