Security Officer

Novotel Melbourne Preston, boasting a freshly refurbished lobby, 383 hotel rooms, restaurant, bar and cafe, with one of the largest conference and events facilities within the Melbourne portfolio. The hotel is located in the vibrant inner north, 20 minutes from Melbourne Airport and Melbourne CBD, with on-site carpark and walking distance to the train station, bus stop and the tram!

Accor is Australia’s Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

• Monitor and patrol hotel premises to prevent and detect signs of theft, vandalism, or other illegal activity.
• Respond promptly to security alarms, emergencies, and guest inquiries.
• Conduct regular safety inspections of hotel facilities, ensuring compliance with safety regulations.
• Maintain a visible presence to deter potential security issues and provide assistance to guests.
• Report and document all incidents, accidents, and safety violations accurately and in a timely manner.
• Collaborate with local law enforcement and emergency services as necessary.
• Assist in training hotel staff on security protocols and emergency procedures.
• Provide excellent customer service and support to guests, ensuring a positive experience.

• Previous experience in security or law enforcement preferred.
• Valid security license for Victoria.
• Strong observational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations calmly and effectively.
• Basic first aid and CPR certification is a plus.
• Flexibility to work various shifts, including nights, weekends, and holidays

Benefits and Perks

• Free on-site car park while on duty.
• Free access to confidential Employee Assistance Program.
• Inclusive and diverse environment.
• Reward and recognition celebrations and activities.
• Discounted rates to nearby fully equipped gym.
• Ongoing training and career development opportunities.
• Work along-side experienced and dedicated professionals
• Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.