mixologist

Scope and Objectives 

This position is concerned with being responsible for serving food & beverage to the guest according to the service rules, policy, procedure & etiquette, in line with our motto.

Key Roles and responsibilities

• Create new ideas of beverage concepts under the leadership of head mixologist
• Ensure smooth running bar operation with high level of skilled in creating alcoholic and non-alcoholic beverages to all guests
• Follow beverage training program for each concept
• Administer purchasing and receiving alcoholic and non-alcoholic beverages
• Exceed guest satisfaction by knowing preferences and update profiles
• Maintain detailed knowledge of the restaurant menu & daily specials at all times
• To be familiar with the beverage service including glasses used and appropriates garnishes
• Anticipate and service of guests' requirements at all times
• Keep ahead of industry trends, create and implement new revolutionary standards 
• Use opening and closing checklist to ensure smooth opening and closing of the venue
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Present menus in a proactive manner
• To feel empowered and accountable within the work place
• Keep manager on duty updated of any guest feedback so they can update the Glitch Report
• Attend all necessary briefings and training sessions as instructed by the Manager
• Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs
• Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
• All issues and negative guest feedbacks needs to be properly reported on glitch system
• Follow care program at all times, and report issues through the system to maintenance
• Ensure all hotel property and facilities are maintained an in an optimal working order
• Assist with collecting information for the monthly P&L review
• Records and reports Glitch incidents with integrity and transparency
• He/she is responsible in linking all facets of service, cuisine and entertainment
• In charge of training, grooming.
• All hotel standards to be exceeded at all times

• Proficient in English
• A Degree/ Diploma in Hospitality or equivalent considered an asset
• Experience with cocktail batching an asset
• At least 2 years bartending experience in a similar environment
• Impeccable wine, beer and classic cocktail knowledge
• Passion for food, beverage and providing excellent customer service
• Ability to multi-task and be a strong lounge server
• Strong oral and written communication skills
• Ability to stand for long periods of time and able to lift and move beer kegs, liquor and wine boxes