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  1. Integral
  2. Permanente
  3. NOVOTEL
  4. Alimentos e Bebidas

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, Phuket, Thailand

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REF568M

mixologist

Region

MEA SPAC


Job Description

Scope and Objectives 

This position is concerned with being responsible for serving food & beverage to the guest according to the service rules, policy, procedure & etiquette, in line with our motto.

Key Roles and responsibilities

  • Create new ideas of beverage concepts under the leadership of head mixologist
  • Ensure smooth running bar operation with high level of skilled in creating alcoholic and non-alcoholic beverages to all guests
  • Follow beverage training program for each concept
  • Administer purchasing and receiving alcoholic and non-alcoholic beverages
  • Exceed guest satisfaction by knowing preferences and update profiles
  • Maintain detailed knowledge of the restaurant menu & daily specials at all times
  • To be familiar with the beverage service including glasses used and appropriates garnishes
  • Anticipate and service of guests' requirements at all times
  • Keep ahead of industry trends, create and implement new revolutionary standards 
  • Use opening and closing checklist to ensure smooth opening and closing of the venue
  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Present menus in a proactive manner
  • To feel empowered and accountable within the work place
  • Keep manager on duty updated of any guest feedback so they can update the Glitch Report
  • Attend all necessary briefings and training sessions as instructed by the Manager
  • Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs
  • Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
  • All issues and negative guest feedbacks needs to be properly reported on glitch system
  • Follow care program at all times, and report issues through the system to maintenance
  • Ensure all hotel property and facilities are maintained an in an optimal working order
  • Assist with collecting information for the monthly P&L review
  • Records and reports Glitch incidents with integrity and transparency
  • He/she is responsible in linking all facets of service, cuisine and entertainment
  • In charge of training, grooming.
  • All hotel standards to be exceeded at all times

Qualifications

 

  • Proficient in English
  • A Degree/ Diploma in Hospitality or equivalent considered an asset
  • Experience with cocktail batching an asset
  • At least 2 years bartending experience in a similar environment
  • Impeccable wine, beer and classic cocktail knowledge
  • Passion for food, beverage and providing excellent customer service
  • Ability to multi-task and be a strong lounge server
  • Strong oral and written communication skills
  • Ability to stand for long periods of time and able to lift and move beer kegs, liquor and wine boxes

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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