Larkspur Lounge Server

At The Rimrock, it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike.

We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at: https://www.rimrockcareers.com/career-opportunities

Scope

To provide guests with a memorable experience while enjoying our exceptional Larkspur Lounge. 

Duties & Responsibilities

• Have complete knowledge of the department food and beverage menus
• Provide courteous and efficient table service
• Take guest orders and enter into POS system 
• Serve food and beverages to guests
• Work Bartending shifts as scheduled
• Maintain a clean and organized work area throughout each shift
• Communicate effectively with co-workers to ensure customer satisfaction and a harmonious work environment
• Follow Health and Safety program and procedures 

Physical Demands

• Requires constant walking and standing
• Frequent lifting and carrying up to 11 pounds / 5 kg
• Occasional lifting and carrying up to 22 pounds / 10 kg

• Completion of Grade 12 or equivalent
• Alberta ProServe Certification
• 2 years' experience serving in an a la carte restaurant or lounge setting
• Bartending experience is an asset 
• Well-rounded knowledge of cocktails, martinis, and specialty drinks required
• Basic wine knowledge
• Comfortable working in a fast-paced environment with quick table turnover 
• Ability to manage multiple tasks simultaneously
• Customer-service oriented 

Job Perks & Benefits:

• Complimentary meal in our staff cafeteria each shift
• Access to Employee Travel Program
• Discounts on hotel Food & Beverage, Spa and Golf Memberships

Inclusion & Diversity

We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission.