- Integral
- Permanente
- FAIRMONT
- Governança
__jobinformationwidget.freetext.LocationText__
Fairmont Hotel Macdonald, Edmonton, Canada
__jobinformationwidget.freetext.ExternalReference__
REF44034P
Guest Service Agent (Full Time)
Region
Luxury & Lifestyle
Your team and working environment:
Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Guest Service Agent (Full Time)
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What You Will Be Doing:
- Provide effective, efficient service in a friendly manner
- Check in and out hotel guests according to standards and policies
- Ensure the highest level of guest satisfaction by addressing concerns promptly
- Review and prepare for VIP and ALL loyalty members arrivals to ensure a flawless check-in experience
- Keep front desk stocked, organized, tidied, and sanitized
- Maintain a professional, neat and well-groomed appearance adhering to Hotel grooming standards
- Other responsibilities connected with Front Office may be required
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 30 lbs.
- Occasional kneeling, pushing, pulling, lifting.
- Occasional ascending or descending ladders, stairs, and ramps.
Your experience and skills include:
- Previous front desk/reception experience a strong asset
- Must have effective communication skills
- Knowledge of Microsoft Windows XP an asset
- Knowledge of Micros PMS/Opera an asset
- Must have a good command of the English language
- Hotel/Hospitality degree or diploma an asset
- Available for shift work including weekends and holidays
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.
What is in it for you:
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Career development opportunities with national and international promotion opportunities. The sky is your limit
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Novotel Bur Dubai, Dubai, United Arab Emirates
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Novotel Bur Dubai is looking for Front Desk AgentGeneral Purpose: With the goal of providing a superior experience, the Front Desk Agent is involved in any and all aspects of the guest experience. The
Referência
3e22bc99-297e-44c7-b38e-73b84b33cc0f
Data de validade
01/01/0001
Salário
Localização
Fairmont Winnipeg, Winnipeg, Canada
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Winnipeg
Áreas
Governança
Descrição
As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for th
Referência
acfd2560-44f6-43c8-92a4-89ac70bf7184
Data de validade
01/01/0001
Salário
Localização
Pullman Dubai Downtown, Dubai, United Arab Emirates
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Governança
Descrição
Welcomes the guests and provides assistance with their luggage upon arrivalMaintains a professional / friendly relationship with guests to ensure their well-being.Liaise with Front Office and Housekee
Referência
f5839b2a-44c4-4fcb-a9ce-508af5816854
Data de validade
01/01/0001
Salário
Localização
ibis Kolkata Rajarhat, Kolkata, India
Experience Level
Executive
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Kolkata
Áreas
Governança
Descrição
We are seeking a dynamic and customer-focused Front Office Executive to join our team. As the first point of contact for our guests, the Front Office Executive plays a crucial role in ensuring excepti
Referência
44034d47-4e64-4994-b04d-64e027c4c126
Data de validade
01/01/0001
Salário
Localização
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Ras Al-Khaimah
Áreas
Governança
Descrição
Guest Relations OfficerFirst impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a m
Referência
e8cac830-ed3d-4bed-9618-b4e17c31a790
Data de validade
01/01/0001
Salário
Localização
Mövenpick Jeddah City Star, Jeddah, Saudi Arabia
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Jeddah
Áreas
Governança
Descrição
Supervise and ensure the safety of swimmersRescue swimmers in danger of drowning and administer first aidInspect facilities for cleanliness; complete general pool cleaning and maintenance duties at re
Referência
86f1d62d-e89a-460f-9e61-361c8072c685
Data de validade
01/01/0001
Salário
Localização
Cape Grace, A Fairmont Managed Hotel, Cape Town, South Africa
Experience Level
Not Applicable
Jornada de Trabalho
Meio Período
Brands
ACCOR
Tipo de Contrato
Temporário
Locations
Cape Town
Áreas
Governança
Descrição
Position SummaryThe Switchboard Operator has the responsibility to provide administrative support to the Front Office department by completing arrival preparations for the following day, by ensuring a
Referência
ed77cc32-efbf-4ed7-9bf7-b49919f0ed1d
Data de validade
01/01/0001
Salário
Localização
Novotel London Heathrow Airport - M4 Jct 4, West Drayton, United Kingdom
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
NOVOTEL
Tipo de Contrato
Permanente
Locations
United Kingdom
Áreas
Governança
Descrição
Reception Agent/Team Member First impressions are everything! As a Reception Agent/Team Member, you will take care of the guests from the moment they arrive through to their departure by ensuring the
Referência
9bb78940-e487-405a-a131-00d6e42d2977
Data de validade
01/01/0001
Salário
Localização
Fairmont The Palm, The Palm Jumeirah, United Arab Emirates
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
The Palm Jumeirah
Áreas
Governança
Descrição
Consistently offer professional, friendly and engaging serviceProcess all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.Promptly answer telep
Referência
58b7028e-0361-44ec-ac92-f6a160dc25bc
Data de validade
01/01/0001
Salário
Localização
Fairmont The Palm, The Palm Jumeirah, United Arab Emirates
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
The Palm Jumeirah
Áreas
Governança
Descrição
Execute the daily functions of arrival and departure for guests in a manner keeping with the Fairmont Service Promise and the guests.Adheres to and executes all job task checklist points.Perform regis
Referência
c6c43b39-9b76-455d-abbd-9e3d9a4c5946
Data de validade
01/01/0001