- Integral
- Permanente
- IBIS
- Alimentos e Bebidas
__jobinformationwidget.freetext.LocationText__
ibis London Heathrow Airport, Hayes, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF36026L
Food and Beverage Team Leader
Region
Europe and North Africa
Esta vaga já expirou. Veja funções semelhantes abaixo...
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
- Ensures the high standard of services provided for guests and the attainment of the department's qualitative and quantitative targets.
- Conveys the hotel's image and atmosphere through his/her exemplary attitude, warm and friendly welcome, availability and frequent presence in the field.
- Manages and motivates the teams in order to improve sales and the quality of F&B services.
- Improves the department's results by increasing sales and the productivity of F&B points of sale.
Customer relations
- Enhances guest satisfaction,
- Handles guest comments and complaints, ensuring follow-up,
- Develops close relationships with guests to encourage loyalty,
- Ensures guests receive a warm and personalized welcome,
Professional Techniques / Production
- Organises and supervises the preparation of points of sale according to activity forecasts,
- Ensures that reference standards are properly applied,
- Checks that sales materials are well presented
- Plans changes in the menu, sets prices and organises the work for the day in coordination with the Head Chef.
Commercial / Sales
- Sets daily sales targets for the team
- Analyses guests' comments and shares them with the team
- Keeps close track of what the competition is doing, and encourage upselling techniques
- Develops excellent relations with guests
Management and Administration
- Supervises purchasing for the restaurant and kitchen, manages stocks and checks that, Accor Shop purchasing targets are met as decided by the brand,
- Ensures that the equipment and cultural assets of the department remain in good condition and working order
- Checks inventories that have been carried out and comply with Marge Brut (stock taking procedures)
- Flexible to cover and manage last minute operational challenges i.e. delay flight, staff sickness
- Ensures that food and beverage costs comply with requirements defined by the hotel and the brand
Hygiene / Personal safety / Environment
- Is responsible for keeping the equipment and furniture in good condition,
- Ensures machinery works reliably and follows up any technical work,
- Ensures that all F&B areas are kept clean and that hygiene and food safety standards are respected
- Sets up an action plan based on the hygiene analysis results and tracks implementation
- Applies and ensures application of the hotel's security regulations (in case of fire etc)
- Is responsible for the security of people and property in the area under his/her remit
- Maintain high grooming and uniform standards and make sure employees are strictly abiding by it
- Previous experience in leading team members
- Strong restaurant/bar service experience
- Ability to effectively manage fast paced environments within the restaurant, bar
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• Pension Scheme
• A Discount Card to be used in Accor Hotels Worldwide
• Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
• Training & Development
• Additional holidays with service
• International Development Opportunities
• And more: recommend a friend scheme; Employee Advisory Service
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Raffles Boston, Boston, United States
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
RAFFLES
Tipo de Contrato
Permanente
Locations
Boston
Áreas
Alimentos e Bebidas
Descrição
Lead and manage the restaurant as a destination on its own, ensuring development of the brand and compliance with the original concept and all curated service standards and procedures. Lead and manag
Referência
457674ed-08ee-436e-8053-ed8cea307f8f
Data de validade
01/01/0001
Salário
Localização
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Banff
Áreas
Alimentos e Bebidas
Descrição
Engaging service, delicious cuisine and distinctive surroundings make every special event at the Fairmont Banff Springs a truly memorable affair. Showcase your service and organization strengths as an
Referência
0da2ab90-d82c-4b68-9bf1-9f9dce974d05
Data de validade
01/01/0001
Salário
Localização
Sofitel Philadelphia at Rittenhouse Square, Philadelphia, United States
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Philadelphia
Áreas
Alimentos e Bebidas
Descrição
Showcasing your unique personality and skills, you will engage with guests to create a memorable dining experience!You will be responsible for welcoming guests in our urban chic lounge Liberté, explai
Referência
9bdefb2b-4df5-421d-a333-e5c3e8ce6924
Data de validade
01/01/0001
Salário
Localização
Fairmont Pacific Rim, Vancouver, Canada
Experience Level
Associate
Jornada de Trabalho
Casual
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Vancouver
Áreas
Alimentos e Bebidas
Descrição
Why work for Fairmont Pacific Rim?Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver A competitive rate of $20.40 per hourComplimentary
Referência
714147ff-470f-4b8c-ab1d-3973d4c5aafd
Data de validade
01/01/0001
Salário
Localização
Fairmont Pacific Rim, Vancouver, Canada
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Vancouver
Áreas
Alimentos e Bebidas
Descrição
Why work for Fairmont Pacific Rim?Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver A competitive rate of $22.45 per hourA Food & Beve
Referência
068e7d18-484f-4491-ab8f-223601483509
Data de validade
01/01/0001
Salário
Localização
Novotel São Paulo Center Norte, São Paulo, Brazil
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Alimentos e Bebidas
Descrição
Servir alimentos e bebidas, prestando informações e anotando pedidos para atender os clientes nos diversos pontos de vendas (restaurante, bar, room service, eventos etc.) • Apresentar e sugerir ao
Referência
8a68de76-1841-41de-ab04-5d8b6256c692
Data de validade
01/01/0001
Salário
Localização
SLS South Beach Miami, Miami Beach, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Miami Beach
Áreas
Alimentos e Bebidas
Descrição
Job Purpose:Under the general guidance of the Restaurant Managers, assist in ensuring efficient service of all food in the venue and provide guests with exceptional service by assisting and supporting
Referência
f9004aa5-1f15-43df-941a-6a2a6043a152
Data de validade
01/01/0001
Salário
Localização
Fairmont Banff Springs, Banff, Canada
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Banff
Áreas
Alimentos e Bebidas
Descrição
STOCK Food & Drink is searching for a creative, enthusiastic and self-motivated individual. As the Restaurant Manager you will provide vision and leadership that fosters an engaged team and ensures qu
Referência
d5b1194e-09bf-4d58-8359-855b1d8386fa
Data de validade
01/01/0001
Salário
Localização
, Hamilton, Bermuda
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Hamilton
Áreas
Alimentos e Bebidas
Descrição
Summary of Responsibilities: Reporting to the Director of Food & Beverage and the Outlet Manager, responsibilities and essential job functions include, but are not limited to, the following:Consistent
Referência
1543e318-b6d6-4508-a0a9-79e7108aeb06
Data de validade
01/01/0001
Salário
Localização
Mövenpick Hotel Apartments Downtown Dubai, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Alimentos e Bebidas
Descrição
Are you a passionate who is not afraid of thinking outside the box ? Then, we have the job for you. As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to th
Referência
06a28b01-3977-4c7e-a359-81379daa0f37
Data de validade
01/01/0001