- Integral
- Permanente
- Alimentos e Bebidas
- ACCOR
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ibis Kolkata Rajarhat, Kalyani, India
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REF33917F
Food & Beverage Executive
Region
MEA SPAC
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- Assist in greeting and seating guests.
- Perform the task of maximize sales opportunities through knowledge of product and suggestions.
- Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
- Assist in supervising the team in providing quality service to the guests.
- Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.
- Serve food and beverage to guests in the restaurant/banquet area.
- Assist with the set up of the outlet/ banquet area
- Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
- Promote the restaurant’s specialties and serve in accordance to the established standards.
- Ensure that the working areas are well maintained.
- Be helpful towards guests that need assistance.
- Clean and prepare tables for inflow of guests.
- Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Take responsibility for your designated section and station.
- Coach and train team to deliver consistent service
- Perform all tasks to Fairmont Brand standards.
- Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management.
- Projects professional image at all times through personal presentation/ interpersonal skills.
- Understanding of luxury guest expectations and a desire to exceed these expectations.
- Initiates contacts and establishes rapport easily.
- Organises time and work efficiently.
- Excellent verbal and written communication skills
- Has the ability and willingness to undertake further development
- Willingness to work weekends and public holidays as part of the job role.
- Has the aptitude and willingness to undertake further development with Fairmont.
- Hold a Food Hygiene certificate.
Deixe seu coração guiá-lo em um mundo onde a vida pulsa com paixão.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
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