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  1. Integral
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  3. Alimentos e Bebidas
  4. ACCOR

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ibis Kolkata Rajarhat, Kalyani, India

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REF33917F

Food & Beverage Executive

Region

MEA SPAC


Job Description

  • Assist in greeting and seating guests.
  • Perform the task of maximize sales opportunities through knowledge of product and suggestions. 
  • Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
  • Assist in supervising the team in providing quality service to the guests.
  • Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.
  • Serve food and beverage to guests in the restaurant/banquet area.
  • Assist with the set up of the outlet/ banquet area
  • Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
  • Promote the restaurant’s specialties and serve in accordance to the established standards.
  • Ensure that the working areas are well maintained.
  • Be helpful towards guests that need assistance.
  • Clean and prepare tables for inflow of guests.
  • Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given.
  • Keep tables and service areas clean and tidy as per procedure manual.
  • Maintain hygienic food service techniques during service.
  • Take responsibility for your designated section and station.
  • Coach and train team to deliver consistent service
  • Perform all tasks to Fairmont Brand standards.
  • Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management.

Qualifications

  • Projects professional image at all times through personal presentation/ interpersonal skills.
  • Understanding of luxury guest expectations and a desire to exceed these expectations.
  • Initiates contacts and establishes rapport easily.
  • Organises time and work efficiently.
  • Excellent verbal and written communication skills
  • Has the ability and willingness to undertake further development
  • Willingness to work weekends and public holidays as part of the job role.
  • Has the aptitude and willingness to undertake further development with Fairmont. 
  • Hold a Food Hygiene certificate.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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