Food & Beverage Attendant

Who are we?

At Accor our goal is that every person feels welcome and feels valued. We ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. How do we do it? We care, we dare, we place people at the heart of everything we do. 

What do we do?

Accor operates a selection of Qantas Lounges globally, bring our service passion and values to the aviation industry. Every day we connect with thousands of travelers as they adventure around Australia and the world.

Qantas First Lounge Sydney delivers luxury experiences for a relaxing start to a holiday, an efficient workspace, and a welcoming pause on the way to anywhere. The offering in this space is premium, with a strong focus on quality service and offerings.

We are currently seeking dedicated and enthusiastic individuals to join us as a Food & Beverage Attendant (Lounge Runner) casually over the Christmas period December 2024 to February 2025

Essential duties of this role include, but are not limited to, the following:

• Ensure accuracy whilst ordering and delivering food and beverage orders.
• Clear and reset tables and ensure service areas are clean and tidy.
• Maintain hygiene standards for food handling and presentation in line with expected outcomes.
• Explain the menu to guests, assisting those with special dietary needs or preferences and providing timely assistance when recommending beverages.
• Prior experience in the food and beverage industry would be beneficial.
• Promote a safe workplace by recognising hazards and promoting general WHS practices.

Whilst technical experience is of importance to us, to be considered for the role, you will have the following:

• A friendly, customer-focused attitude with the strive to provide total customer satisfaction.
• Initiative to ensure that interactions with our customers are positive, intuitive and efficient.
• Responsible Service of Alcohol (RSA) Certification.
• Previous customer service or hospitality experience.
• Confidence in liaising with various internal and external clients.
• A high standard of grooming and personal presentation.
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings and weekends.
• Excellent communication and interpersonal skills. 
• Strong attention to detail and the ability to multitask. 
• A positive team player and guest-centric mindset.
• MUST have full working rights within in Australia

What are the benefits?

• Casual rates 
• Free meal and coffee on shifts
• Hotel discounts (staff rates) at over 3000 hotels globally

What next?

To apply or find out more please click on the apply now button.

Note: Successful applicants will be required to undergo a Federal Police check at their own cost (Will be reimbursed once approved) in order to gain ASIC certification

If you would like to be a part of our team, please apply now.