1. Meio Período
  2. Permanente
  3. IBIS
  4. Talento & Cultura


ibis London Heathrow Airport, Hayes, United Kingdom



EN - T&C Coordinator


Europe and North Africa

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

The Talent & Culture Coordinator is responsible for planning, managing, controlling, and coordinating benefits, wages, salaries, labor and team member relations, and training. They assist in the development and formulation of policies, procedures and practices to
support the operational needs of the hotel. 

  • Oversees the administrative activities of payroll, benefits, legal compliance and
    employment law
  • Development of Learning and Training budget
  • Implements guidelines, policies, and procedures in compliance with corporate direction
  • Develop a recruitment/selection strategy and mobility process
  • Encourages the development of employees to achieve their highest potential
  • Creates and implements an integration and training strategy that brings efficiency to
    employee performance
  • Supports operations and assists in achieving team member and guest satisfaction goals
  • Coaches management on handling and resolving performance issues in the hotel
  • Is an integral part of the business team, attends all scheduled meetings and contributes
    actively with proper preparation
  • Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental
    employees/managers according to company standards
  • Effectively communicates with team members
  • Anticipates and addresses employee relations matters, responds timely to employee
    inquiries and is proactive in promoting team member satisfaction
  • Ensures compliance with local health and safety regulations


Your experience and skills include:
Excellent interpersonal and communication skills
Ability to prioritize work in an environment with multiple interests
Ability to handle complex and confidential information with discretion

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.


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