- Integral
- Permanente
- MAMA SHELTER
- Alimentos e Bebidas
__jobinformationwidget.freetext.LocationText__
Mama Shelter Roma, Rome, Italy
__jobinformationwidget.freetext.ExternalReference__
REF35798O
Bar Supervisor
Region
Luxury & Lifestyle
Fondato nel 2008 da Serge Triganò e dai suoi figli Jérémie e Benjamin (co-fondatori di Club Med), Mama Shelter è un luogo in cui puoi mettere in scena la tua vita quotidiana.
Si tratta di luoghi atipici, dove tutti si sentono a casa, luoghi nati da una miscela di influenze, libertà, sensazioni ed emozioni. Ogni Mama racconta la storia della città in cui si trova e tutte le influenze si fondono insieme. Offriamo ai nostri ospiti un'atmosfera gioiosa e un servizio eccezionale ad un prezzo accessibile a tutti. Più che camere e ristoranti, Mama Shelter è un moto continuo, un'atmosfera vibrante: un vero e proprio rifugio urbano, non solo esteticamente gradevole è moderno ma anche popolare, accogliente e sexy. Qualunque sia il motivo, noi siamo tutti qui per rendere l'esperienza del cliente il più indimenticabile possibile.
La nostra missione?: portare piccoli momenti di felicità alle persone.
La nostra crescita ci permette di dare dei fantastici percorsi di sviluppo ai nostri team members promuovendo promozioni interne e/o crescendo in altre realtà internazionali, e non è solo una questione di diploma o di anni di esperienza!
Mama Shelter fa parte di Ennismore, un gruppo alberghiero creativo che affonda le sue radici in culture e destinazioni, con un portafoglio globale di brands. Ennismore è una joint venture con Accor, fondata nel 2021.
__________________________________________________________________________
Il nostro impegno per la diversità e l'inclusione:
Mama è un'azienda inclusiva e la nostra ambizione è quella di reclutare e promuovere talenti diversi. Le nostre pubblicità sono neutre dal punto di vista del genere; qui si utilizza il genere maschile per semplificare il testo.
As a Bar Supervisor and ambassador of the Mama brand, while representing the Company, you are expected to embody the Mama Spirit. Being genuine, kind, considerate, courteous, thoughtful, positive, and respectful to ALL Mama Family Members, guests, vendors, contractors and anyone within Mama Shelter. This also includes being mindful of these characteristics while representing Mama Shelter at any time. Mama is like an urban kibbutz, providing our guests with a fun, friendly, personal human experience. Your amazing attitude is vital to Mama’s success.
Objective: The Bar Supervisor is a person who supervises the staff and Bar operations. They are able to maintain order and control in the workplace, while also ensuring the safety of all employees and customers. He is responsible to ensure the Bar operation and quality service in the daily running of the restaurant operations. This includes lead and follow up the Team to complete the daily duties, supervision and maintenance high standard of quality service, creation of the cocktail list, relevant training for the team, opening and closing duties and general supervision of the team. A restaurant supervisor is familiar with all aspects of running a business, including customer service skills, inventory management skills and customer relations skills. To keep things running smoothly, they require good relationship-building abilities.
Essential Duties and Responsibilities:
- Check and ensure Bar set up is completed for services and events daily, including HACCP policies.
- Ensures smooth service to all guests visiting Bar & Restaurant
- Maintain uniform standards and ensuring all employees always follow company policies and procedures.
- Consistently maintain the Mama spirit and inspire the same amongst your colleagues!
- Responsible for completion of opening / closing checklists across the department through organizing team members.
- Developing and implementing training programs for new hires and existing Team member
- Ensure daily shift plan are aligned in reflection to our operation and occupancy hotel.
- Ensuring drinks served are of high quality and service is consistent (sequences of service)
- Ensuring all equipment is properly functioning throughout the day.
- Perfect knowledge of all Mama promotion & events and ensure all the team are updated and aware.
- Monitor and control bar beverage stocks level and ensure efficient use of products.
- Ensure standardization and consistent beverage preparation, presentation, and quality.
- Contribute to creation and realization of signature cocktails menu.
- Contribute to bar trainings when required (cocktails masterclass, coffee masterclass, etc)
- Contribute and hold daily bar briefings, tastings and organize monthly meeting with Bar staff.
- Lead and follow up the team to bring results in terms of quality service, up selling & cross selling, positive feedback.
- Responsible for on-boarding & training new Bar team members
- Self-control, empathic communication, and time management of duties by priority
- Ensuring Guest experience satisfaction, customer care and handling any complaints.
- Conduct AM / PM shifts when required, including as opening / closing supervisor.
- Conduct monthly beverage inventory.
- Keep detailed records of daily revenue and communicate email AM/PM daily report to Ass. Manager and F&B Manager
- Knowledge skills of Oracle Micros and POS payment.
This job description reflects the present requirements of the post. As duties and responsibilities change and develop the job description will be reviewed and be subject to amendment in consultation with the F&B Manager.
YOUR LITTLE EXTRAS ARE:
- You can speak English!
- Just like Michael Scofield, you can get tattooed and not scare kids 😳.
- Your mixology skills go beyond the Margarita 🍸 you do so well at Auntie 👵 in one
family celebration.
Diversidade & Inclusão para a Accor
significa acolher cada um e respeitar suas diferenças, priorizando apenas
qualidades e habilidades na ampliação de oportunidades de emprego e
desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma
cultura acolhedora, excelentes condições de trabalho e promover o
desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não
hesite em nos informar de quaisquer necessidades específicas que possa ter para
que possamos levá-las em consideração.
Related jobs
Salário
Localização
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Banff
Áreas
Alimentos e Bebidas
Descrição
Engaging service, delicious cuisine and distinctive surroundings make every special event at the Fairmont Banff Springs a truly memorable affair. Showcase your service and organization strengths as an
Referência
0da2ab90-d82c-4b68-9bf1-9f9dce974d05
Data de validade
01/01/0001
Salário
Localização
Sofitel Philadelphia at Rittenhouse Square, Philadelphia, United States
Experience Level
Entry Level
Jornada de Trabalho
Meio Período
Brands
SOFITEL
Tipo de Contrato
Permanente
Locations
Philadelphia
Áreas
Alimentos e Bebidas
Descrição
Showcasing your unique personality and skills, you will engage with guests to create a memorable dining experience!You will be responsible for welcoming guests in our urban chic lounge Liberté, explai
Referência
9bdefb2b-4df5-421d-a333-e5c3e8ce6924
Data de validade
01/01/0001
Salário
Localização
Fairmont Pacific Rim, Vancouver, Canada
Experience Level
Associate
Jornada de Trabalho
Casual
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Vancouver
Áreas
Alimentos e Bebidas
Descrição
Why work for Fairmont Pacific Rim?Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver A competitive rate of $20.40 per hourComplimentary
Referência
714147ff-470f-4b8c-ab1d-3973d4c5aafd
Data de validade
01/01/0001
Salário
Localização
Fairmont Pacific Rim, Vancouver, Canada
Experience Level
Associate
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Vancouver
Áreas
Alimentos e Bebidas
Descrição
Why work for Fairmont Pacific Rim?Be a part of a progressive hotel that embraces the culture and vibrancy of Canada’s most beautiful city - Vancouver A competitive rate of $22.45 per hourA Food & Beve
Referência
068e7d18-484f-4491-ab8f-223601483509
Data de validade
01/01/0001
Salário
Localização
Novotel São Paulo Center Norte, São Paulo, Brazil
Experience Level
Not Applicable
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
São Paulo
Áreas
Alimentos e Bebidas
Descrição
Servir alimentos e bebidas, prestando informações e anotando pedidos para atender os clientes nos diversos pontos de vendas (restaurante, bar, room service, eventos etc.) • Apresentar e sugerir ao
Referência
8a68de76-1841-41de-ab04-5d8b6256c692
Data de validade
01/01/0001
Salário
Localização
SLS South Beach Miami, Miami Beach, United States
Experience Level
Entry Level
Jornada de Trabalho
Integral
Brands
SLS
Tipo de Contrato
Permanente
Locations
Miami Beach
Áreas
Alimentos e Bebidas
Descrição
Job Purpose:Under the general guidance of the Restaurant Managers, assist in ensuring efficient service of all food in the venue and provide guests with exceptional service by assisting and supporting
Referência
f9004aa5-1f15-43df-941a-6a2a6043a152
Data de validade
01/01/0001
Salário
Localização
Fairmont Banff Springs, Banff, Canada
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Banff
Áreas
Alimentos e Bebidas
Descrição
STOCK Food & Drink is searching for a creative, enthusiastic and self-motivated individual. As the Restaurant Manager you will provide vision and leadership that fosters an engaged team and ensures qu
Referência
d5b1194e-09bf-4d58-8359-855b1d8386fa
Data de validade
01/01/0001
Salário
Localização
, Hamilton, Bermuda
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
ACCOR
Tipo de Contrato
Permanente
Locations
Hamilton
Áreas
Alimentos e Bebidas
Descrição
Summary of Responsibilities: Reporting to the Director of Food & Beverage and the Outlet Manager, responsibilities and essential job functions include, but are not limited to, the following:Consistent
Referência
1543e318-b6d6-4508-a0a9-79e7108aeb06
Data de validade
01/01/0001
Salário
Localização
Mövenpick Hotel Apartments Downtown Dubai, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
MOVENPICK
Tipo de Contrato
Permanente
Locations
Dubai
Áreas
Alimentos e Bebidas
Descrição
Are you a passionate who is not afraid of thinking outside the box ? Then, we have the job for you. As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to th
Referência
06a28b01-3977-4c7e-a359-81379daa0f37
Data de validade
01/01/0001
Salário
Localização
Fairmont Vancouver Airport, Richmond, Canada
Experience Level
Mid-Senior Level
Jornada de Trabalho
Integral
Brands
FAIRMONT
Tipo de Contrato
Permanente
Locations
Richmond
Áreas
Alimentos e Bebidas
Descrição
Assistant Outlets ManagerPassionate about guest interaction, teamwork and food and beverage? As Assistant Outlets Manager at Fairmont Vancouver Airport, you will lead and support the F&B team as busi
Referência
27274f24-48a9-48c6-8277-da57e89d1a5d
Data de validade
01/01/0001