Assistant Manager-Talent & Culture

Prime Function:

• Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management.
• Ensure optimum service through the effective communication of policies and procedures to all employees.
• Assist the Human Resources team  to plan, manage, coordinate and participate in personnel activities of all the departments in areas of recruitment, engagement, other initiatives, CSR activities.
• To recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees
• To assist the Human Resources Manager in ensuring that the Personnel functions are carried out effectively and professionally, resulting in a highly motivated, flexible and multi skilled workforce.
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.
• Key Responsibilities:
• Human Resources Planning
• Assist the Human Resources Manager to develop an annual and long-term Human Resources plan that identifies the organizations Human Resources agenda as a component of the organizations overall Strategic Plan.
• Identify Human Resources strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.
• People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel ensure maximum cooperation, productivity, morale and guest service.

• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner.
• Ensure that the team has been trained for all safety provisions.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop team to ensure smooth functioning of the department and promote teamwork.

• Financial Management

  Identify optimal, cost effective use of the resources and educate the team on the same.

• Operational Management

  Promote and manage a positive and productive work environment by working with the management team to provide clear communication and fair and timely evaluations of the team.

• Develop and train the employees on new programs and company initiatives.
• Plan, develop and implement organizational policies and goals in accordance with the department’s objectives & goals.
• Ensure compliance of employees with established procedures and practices.
• Resolve employee’s issues and inquiries.
• Provide a positive work environment by consistently facilitating open, two-way communication and resolving all employee relations issues in a timely manner.

• Managerial Qualities

• Leadership skills that utilize persuasion and motivation to attain organizational        goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;
• Ability to accept responsibility;
• Self confidence, motivation, drive and tenacity;
• Ability to enhance organizational performance;
• Ability to clearly delegate tasks and responsibilities;
• Ability to think strategically, inductively, and creatively;
• And the propensity to recognize and acknowledge other peoples’ ideas.