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  1. Integral
  2. Permanente
  3. FAIRMONT
  4. Alimentos e Bebidas

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The Plaza - A Fairmont Managed Hotel, New York, United States

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REF33287I

Assistant Director of Food and Beverage

Region

Luxury & Lifestyle


Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/


Job Description

Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:             

  • Directs all aspects of the Food and Beverage Operations to Fairmont Hotel Standards 
  • Manages and directs Food and Beverage Management team, provides support and direction to the F&B Operations in helping drive revenues 
  • Represents The Plaza positively on and off property.
  • Responsible for ensuring a consistent, high quality food product and service for all events and outlets
  • Works with the Food and Beverage management team and colleagues to continually improve guest and employee satisfaction while maintaining the operating budget.
  • Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits
  • Works with Food & Beverage managers and colleagues to execute the F&B strategy and focus on meeting or exceeding departmental and hotel goals. Ensures compliance with Fairmont Hotels & Resorts to maintain brand integrity. 
  • Understands the Plaza Client expectations related to food quality, presentation and service delivery. Ensures staff executes to this level to help build customer loyalty.
  • Participates in the hiring, development and retention of a diverse workforce to deliver excellent products and services. Sustains a work environment that focuses on fair and equitable treatment and colleague satisfaction to enable business success.
  • Implement and manage all company programs to ensure compliance with the SOP’s and LSOP’s; to include safety and sanitary regulation, all federal, state (OSHA, ASI and Health Department) and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
  • Supports procedures for food & beverage portion and waste controls.
  • Orders uniforms and supplies in accordance to budget and ensures all are properly inventoried and maintained.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Interacts with guests/customers, community, Company representatives, vendors and local education systems as needed. Receives departmental guest complaints and ensures corrective action is taken.
  • Trains internal guests in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.
  • Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolving conflict through fair treatment policy
  • Works with 3rd party representatives and creates and maintains positive relations

Compensation: $115,000.00 - $125,000.00 - Annual Salary


Qualifications

  • Previous Food & Beverage experience in a senior leadership role required
  • Restaurant experience required 
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
  • Experience in a Forbes 5 star and AAA 5 Diamond hotel or resort required
  • Proven record to coordinate multiple departments
  • Exceptional interpersonal and guest relation skills
  • Proven team-builder with outstanding coaching skills
  • Clearly demonstrated ability to be innovative, creative and able to think outside the box
  • Previous experience working in a union environment
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline required
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Must be legally eligible to work in the United States

Additional Information

All your information will be kept confidential according to EEO guidelines.

Diversidade & Inclusão para a Accor significa acolher cada um e respeitar suas diferenças, priorizando apenas qualidades e habilidades na ampliação de oportunidades de emprego e desenvolvimento. Nossa ambição é proporcionar emprego com propósito, e uma cultura acolhedora, excelentes condições de trabalho e promover o desenvolvimento de todas as pessoas, incluindo as pessoas com deficiência. Não hesite em nos informar de quaisquer necessidades específicas que possa ter para que possamos levá-las em consideração.

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