Director of Revenue

Director of Revenue
Full-Time | Hotel Chadstone Melbourne MGallery
1341 Dandenong Road, Chadstone VIC 3148
Advertised: 10 June 2025

At Accor, we believe that there’s a place for everyone—just as our diverse range of brands offer something special for every guest. That’s why we’re proud to offer outstanding career opportunities, award-winning training, and the chance to grow within one of the most dynamic hospitality companies in the world.

Who we are…
Hotel Chadstone Melbourne MGallery is where elegance meets style and sophistication, offering guests a luxurious five-star retreat just steps away from Chadstone – The Fashion Capital. Blending modern glamour with refined comfort, our hotel provides an unforgettable experience, whether guests are staying for leisure or business. From our bespoke design to our culinary excellence and warm, intuitive service, we create stories that stay. Join our passionate team and become part of a property that sets the standard for luxury hospitality in Melbourne.

As Director of Revenue, you’ll be a strategic leader responsible for maximising total revenue and profitability across all segments. Working closely with the General Manager and Executive Committee, you’ll develop and implement revenue strategies that drive market share and deliver sustainable commercial success.

• Lead the hotel’s revenue management function, including pricing, forecasting, channel strategy and inventory optimisation

• Analyse market trends, competitor activity and historical data to inform strategic decision-making

• Partner with Sales, Marketing, Distribution and Reservations to optimise demand, conversion and profitability

• Manage all distribution platforms, including GDS, OTA, Accor channels and direct bookings

• Oversee and lead the monthly revenue forecast and budgeting processes

• Provide clear, insightful reporting and recommendations to key stakeholders

• Develop a culture of commercial awareness across the hotel, empowering leaders to make data-driven decisions

• Collaborate with the broader Accor network to ensure alignment with brand and group revenue strategies

• Proven experience in revenue management within a luxury or large-scale hotel environment

• Commercially focused with a strong analytical mindset and a passion for strategy

• In-depth knowledge of RMS, CRS, channel management systems and Excel modelling

• Excellent communication skills with the ability to influence and educate at all levels

• A collaborative approach to leadership, with the ability to build strong cross-functional partnerships

• Highly organised with the ability to juggle multiple priorities in a fast-paced environment

• A curious and forward-thinking mindset—always looking for new ways to optimise performance

• A genuine passion for luxury hospitality and a deep understanding of what drives guest value

What’s in it for you...

• Great benefits – worldwide accommodation and food & beverage discounts from day one, Chadstone Shopping Centre discounts, free nights’ accommodation on your anniversary with Accor, discounted health insurance, and a free, confidential Employee Assistance Program
• A supportive, dynamic team environment in one of Melbourne’s most iconic luxury hotels
• Work close to home – based in Melbourne’s vibrant south-east, avoid the CBD commute
• Endless growth opportunities as part of Accor, Australia’s largest hospitality employer – with access to industry-leading training, career pathways across a global network, and the ability to truly shape your future
• The opportunity to make a meaningful impact—leading both the numbers and the people behind one of Melbourne’s most distinctive luxury hotels

Apply now to become part of the story at Hotel Chadstone Melbourne MGallery. We can’t wait to welcome you.