Business Development Manager

Join Accor – the world's largest and fastest-growing hotel group – and become part of two of Sydney’s most iconic hotels in the heart of Darling Harbour. At Novotel & ibis Sydney Darling Harbour, we deliver world-class hospitality backed by genuine service and a culture that empowers people to thrive.

We’re looking for a driven and experienced Business Development Manager to grow our key accounts and expand new business opportunities across corporate, conference, and group segments. You’ll play a pivotal role in driving revenue through proactive sales strategies and strategic account management, while working closely with our operations and commercial teams to deliver seamless client experiences.

• Manage and grow a portfolio of key accounts (conference agents, PCOs, corporates, and group travel planners).
• Drive proactive sales activity across key market segments, with a focus on new business acquisition and existing account development.
• Generate qualified leads and drive conversion for accommodation and event revenue across both hotels.
• Coordinate site inspections, client meetings, and familiarisation programs.
• Collaborate with the national Accor sales team and other Darling Harbour account managers to maximise group performance.
• Lead presentations and rate negotiations with clients, supported by the Director of Sales & Marketing.
• Maintain accurate CRM records and reporting using Opera Cloud and Delphi.fdc.

• A proactive sales professional with proven experience of a minimum of 5 years in hotel sales with focus on business development or account management.
• A strong communicator with excellent presentation, negotiation, and relationship-building skills.
• Commercially savvy, self-motivated, and outcome-driven with a track record of exceeding KPIs.
• Experience with CRM and hotel sales systems such as Opera Cloud and Delphi is highly regarded.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Benefits Your Way:

• The opportunity to Work Your Way across the much-loved Accor Brands and be part of its flagship property in Australia
• Terrific working environment in the beautiful Darling Harbour precinct
• Discounted Accommodation and F&B in Accor hotels worldwide