- Full-Time
- Permanent
- PULLMAN
- Rooms
__jobinformationwidget.freetext.LocationText__
, Madinah, SA
__jobinformationwidget.freetext.ExternalReference__
REF30488H
Receptionist - Saudis Only
Region
Global Shared Platform
This vacancy has now expired. Please see similar roles below...
What is in it for you:
- ALL Heartist benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
Your team and working environment:
Pullman ZamZam Makkah stands as a distinctive landmark in Makkah, located in the spectacular Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world
- Grooming/Attitude: The welcomer will keep at all times a perfect grooming (uniform, tag, make up, tidy hair…).
- Greeting/Attitude: Always keep a smile on. A positive attitude is a must for all welcomers.
- Follow up: The welcomer will act quickly and efficiently, following the instructions received by her/his supervisor.
- Organization: She/he will ensure that her/his section is perfectly tidy at all times, that the stationary used for the operations is refilled as often as required and that the circuits of operations are followed strictly.
- C/I & C/O: The welcomer will ensure that all C/I and C/O are made in line with the standards established. She/he will be especially attentive on the audit, immigration & guest history issues. She/he will then ensure that the operations handled by her/his own are fully completed and correct.
- Communication: She/he will be attentive to all information received during the different briefings: daily morning Supervisor briefing, FO handover briefing (for afternoon shift) & Front Desk Committee. She/he will be active and dynamic in participating in these different discussion opportunities. During his/her shift, she/he will report quickly any problem or question to her/his supervisor. The welcomer will read the reception logbook at the beginning of shift, follow up and keep it updated during his/her shift.
- Immigration records: The welcomer will ensure that all the guests who checked in during her/his shift are fully recorded the same day on the accurate immigration reports (CID as per UAE law).
- Executive Bookings & VIP: The welcomer will be attentive that each VIP guest or Executive floor booking is guided quickly to the 22nd Floor to benefit from all perks of the executive floor.
- Guest requests follow up: The welcomer will be ready to help the guest with any request.
- Handover: At end of shift, the welcomer will clear her/his station and do a full and detailed handover with the following shift. She/he will check in details that her/his cashier report is correct, with all the backups attached.
- Selling / Up-selling: The welcomer will take every opportunity to sell the hotel facilities and services to the guests.
- Privacy: The welcomer will be attentive to respect the privacy/confidentiality of all the hotel patrons.
- Security: The welcomer has to know her/his duties & responsibility in the eventuality of fire.
- To ensure that all the standards and procedures established are followed strictly.
- Saudi Nationality ONLY
- Good English Language
- Experience in the same field is preferable
- Strong attention to detail, highly responsible, organized & reliable
- Strong interpersonal and problem solving abilities
- Ability to multi-task and work well under pressure
- Excellent communication skills
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Sydney Olympic Park, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Sydney Olympic Park
Job Category
Rooms
Description
Reporting to the Front Office Manager, our Duty Manager - Front Office at Pullman Hotel is primarily responsible for ensuring a high level of guest service at all times across the Novotel & Ibis hotel
Reference
6107ee66-6cc5-48e0-9f6d-c9b5018ff0bb
Expiry Date
01/01/0001
Salary
Location
Brisbane, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Brisbane
Job Category
Rooms
Description
Supervise daily operations of the reservations department, ensuring efficient handling of inquiries, bookings, and cancellations.Train, mentor, and support reservation agents to deliver exceptional cu
Reference
1478741d-90f9-44c8-ab1b-08fb8b552b4d
Expiry Date
01/01/0001
Salary
Location
Sydney Olympic Park, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Sydney Olympic Park
Job Category
Rooms
Description
Be in the heart of it all by joining our Front Office team of our Pullman Hotel! Reporting to the Front Office Manager, our Guest Service Agents are primarily responsible for providing welcoming and e
Reference
a93f59b8-14b3-4ca9-9d40-03612110c97f
Expiry Date
01/01/0001
Salary
Location
Sydney, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Sydney
Job Category
Culinary
Description
TEST
Reference
a9078621-8539-45ef-aa0f-338cfb301ac5
Expiry Date
01/01/0001
Salary
Location
Auckland, New Zealand
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Auckland
Job Category
Food & Beverage
Description
Collaborate with the Food & Beverage Manager and the Conference Sales team to deliver service that achieves a reputation as a market leaderRun room set up, service requirements, and technical equipmen
Reference
b489fc9d-051b-4c41-8658-d11e4ffcd2bb
Expiry Date
01/01/0001
Salary
Location
Vancouver, Canada
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Vancouver
Job Category
Wellness & Recreation
Description
Why work for Fairmont Pacific Rim?Opportunity to develop your talent and grow within your property and across the world!A competitive rate of $29.30 per hourComplimentary meal through our Colleague Di
Reference
772baeee-95ef-49b8-bcc2-dc3bf5379ebf
Expiry Date
01/01/0001
Salary
Location
Los Angeles, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Los Angeles
Job Category
Food & Beverage
Description
You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are entrusted with the responsibility of ensuring the bes
Reference
3b9a5b7a-1171-4de9-b0d5-f15defa3ef20
Expiry Date
01/01/0001
Salary
Location
Lake Louise, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Lake Louise
Job Category
Talent & Culture
Description
Come as you are! We are searching for a motivated Human Resources Coordinator to support our fast-paced, high-volume Talent & Culture team. Reporting to the Assistant Director, Talent & Culture, the i
Reference
d2508be7-2b3a-4378-b00c-8df2fa3e9b1d
Expiry Date
01/01/0001
Salary
Location
Santa Marta, Colombia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Santa Marta
Job Category
Rooms
Description
encargado de prestar un excelente servicio de atención al cliente/huésped, durante toda su estadía en el hotel, mostrándose siempre disponible hacia cualquier requerimiento con los estándares que exig
Reference
1bde7b1b-d0d3-431e-996b-c10cbd8e1ecb
Expiry Date
01/01/0001
Salary
Location
Playa del Carmen, Mexico
Experience Level
Director
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Sales & Marketing
Description
Director de Marketing & PR Lo que hay para usted: Tarjeta de Beneficios para colaboradores que ofrece tarifas con descuento en Accor en todo el mundo Programas de aprendizaje a través de nuestras A
Reference
938fb38a-1764-426f-985d-b90106c0f81a
Expiry Date
01/01/0001