Company Description
Located on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawaiʻi’s only all-suite and villa luxury oceanfront resort. This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha.
From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!
What is in it for you:
- Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
- 401(k)
- One complimentary meal for all employees who work more than 6 hours per day
- Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
- Wellness Offerings
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Job Description
We push ourselves every day to always be better and leave the world a better place. Ensuring the safety and wellbeing of our Colleagues, Guests and Visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.
Hourly Rate: $29.93
What you will be doing:
- Provide security, emergency, and first aid assistance
- Implement, as directed by the Security Manager, all policies and programs related to Security Services
- Guide and support all leaders and colleagues with respect to safety & security procedures
- Educate all new Fairmont colleagues on safety & security
- Assist in the training of all new security officers
- Create and maintain proper documentation on any incidents reported by guests or colleagues
- Ensure adherence to Lost & Found procedures including accepting items with proper documentation, assisting colleagues & guests with inquiries, maintaining accurate logs and following retention guidelines.
- Investigate and follow up on any reports made by guests or colleagues
- Review the business continuity plan with the security manager and ensure that all updates are communicated to colleagues, and that all necessary training is provided
- Conduct lock interrogations and assist Engineering Department with lock repairs
- Conduct foot and vehicle patrols
- Conduct health screenings on colleagues and vendors in accordance with company and government guidelines.
- Organize time so all side work is completed according to shift demand
- Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
- Focus attention on guest needs, remaining calm and courteous at all times
- Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures
Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.
Qualifications
Your experience and skills include:
- Security, law enforcement, and/or loss prevention experience is an asset
- Must be able to speak, read, write and understand the English language
- Requires good communication skills, both verbal and written
- Must be able to read and write to facilitate the communication process
- Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally
- Must possess basic computational ability
- Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions
Licenses or Certificates (*required prior to start date)
- State of Hawaii Guard Card required*
- Valid Driver's License required*
- Clean Drivers Abstract required*
- CPR/First Aid Certification required*
Additional Information
All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Join our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com
Why work for Accor? You can discover a world where life pulses with passion!
Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.
Hospitality is a work of heart! #fairmontcareers #alwayskealani
