PEOPLE AND CULTURE MANAGER

Novotel Bali Benoa is located at the edge of Nusa Dua, only 20 minutes  away from Ngurah Rai Airport, overlooking the golden sands and  watersport activity of Tanjung Benoa beach. Garuda Wisnu Kencana is  within your area and you can easily go to the center of the international  conference in the Indonesia Tourism Development Cooperation (ITDC)  area.

We are seeking a proactive and detail-oriented **People and Culture Manager** to join our dynamic team in Kuta, Indonesia. This pivotal generalist role is essential in managing our HR operations and fostering a positive, inclusive workplace culture. The ideal candidate will be highly organized, people-focused, and passionate about creating an exceptional employee experience while supporting our organization's strategic goals.

• Serve as a proactive People and Culture leader, providing strategic HR support to senior managers and teams across our operations while ensuring full compliance with local employment legislation and organizational policies
• Demonstrate exceptional interpersonal, coaching, communication, and negotiation skills to engage effectively with employees at all levels, displaying genuine empathy while maintaining strict confidentiality
• Support managers through the complete end-to-end People and Culture cycle, including recruitment, onboarding, performance management, and learning and development initiatives
• Provide ongoing coaching, feedback, and mentoring to enable effective people management and foster professional growth across the organization
• Manage workplace health and safety (WHS) initiatives, compliance programs, and rehabilitation efforts to maintain a safe and supportive work environment
• Administer payroll operations, ensuring accuracy, timeliness, and compliance with all regulatory requirements
• Develop and implement employee engagement and retention strategies that promote organizational culture and inclusivity
• Manage multiple HR projects and initiatives simultaneously, prioritizing workload effectively while maintaining a positive, solution-oriented attitude
• Analyze HR metrics and data to provide insights and recommendations for continuous organizational improvement
• Champion diversity, equity, and inclusion initiatives that foster a welcoming and supportive workplace for all employees

• Tertiary qualification in Human Resources or related field (highly advantageous)
• Minimum 3 years of professional experience in a People and Culture or HR leadership capacity
• Demonstrated experience managing HR operations in a multi-site or complex organizational environment (preferred)
• Previous experience within the hospitality industry or similar customer-focused environment (highly advantageous)
• Comprehensive hands-on experience across the full HR cycle, including recruitment, performance management, learning and development, and employee relations
• Strong understanding of Indonesian employment legislation and local labor regulations
• Proven analytical and commercial awareness with the ability to align HR initiatives with business objectives
• Excellent project management skills, particularly for coordinating initiatives across multiple locations or departments
• Proficiency with Microsoft Outlook, Microsoft Office Suite, and experience with HR information systems (HRIS) or digital HR platforms
• Strong organizational and time management skills with meticulous attention to detail
• Demonstrated conflict resolution and mediation abilities
• Experience developing and implementing employee engagement and retention programs
• Knowledge of workplace health and safety (WHS) compliance and best practices
• Proven ability to manage change initiatives and support organizational transformation
• Exceptional written and verbal communication skills in English
• Ability to multi-task, prioritize effectively, and maintain composure in a fast-paced environment
• Strong commitment to diversity, equity, and inclusion in the workplace