Company Description
Located in the heart of Vancouver at Fairmont Pacific Rim, you will be part of a dynamic Food & Beverage team delivering exceptional daytime dining experiences. From early morning breakfast to vibrant brunch and lunch service, our team creates a welcoming, energetic, and elevated atmosphere for our guests.
Job Description
Why work for Fairmont Pacific Rim?
- Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
- A competitive rate of $21.65 per hour
- An award-winning restaurant in a Food & Beverage division that promotes growth, cross-training and career development opportunities
- Complimentary work meals through our Colleague Dining Program
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
- TransLink monthly pass reimbursement program
- Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
- Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
- A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
- Opportunities to participate in sustainability, charity, and community engagement initiatives
- Access to world-class training, mentorship, and career development opportunities across Fairmont and Accor’s global portfolio
- Be part of a collaborative and professional Food & Beverage team in a luxury environment where precision, pride, and guest experience are at the core of everything we do.
- Enjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties
What you will be doing:
- Provide warm, professional, and personalized service in line with Forbes Five-Star standards
- Anticipate guest needs and deliver intuitive service, creating memorable and tailored experiences
- Take food and beverage orders accurately and efficiently, offering knowledgeable recommendations
- Deliver food and beverages promptly, ensuring presentation and quality standards are consistently met
- Maintain strong knowledge of menu offerings, including breakfast, brunch specialties, and lunch items
- Ensure cleanliness, organization, and attention to detail across all service areas
- Work collaboratively with kitchen and bar teams to ensure seamless and elevated service flow
- Handle guest concerns with professionalism, empathy, and a solutions-focused approach
- Follow all health, safety, and responsible service standards
- Assist with opening and closing duties, including set-up and breakdown for all daytime services
- Other duties assigned
Qualifications
Your experience and skills include:
- Previous serving experience preferred, ideally in a luxury or high-volume environment
- Strong understanding of, or passion for, Forbes Five-Star or luxury service standards
- Excellent communication and interpersonal skills
- Ability to multitask and remain composed in a fast-paced environment
- Positive attitude with a genuine passion for hospitality and guest service
- Knowledge of food, wine, and coffee service is an asset
- Valid Serving It Right certification required
- Availability to work early mornings, weekends, and holidays
Additional Information
Your team and working environment:
You will work alongside a supportive and high-energy team that thrives in a fast-paced daytime environment. The team is committed to delivering intuitive, personalized service that reflects Forbes Five-Star standards, ensuring every guest interaction is thoughtful, engaging, and memorable.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
