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SO SO/ RAS AL KHAIMAH, Ras Al-Khaimah, United Arab Emirates

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REF79408N

Waiter/Waitress

Region

Luxury & Lifestyle


Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.


Job Description

All Inclusive Collection Properties is seeking enthusiastic and guest-oriented Waiters/Waitresses to deliver excellent service in our F&B outlets. The role involves taking orders, serving meals, and ensuring a pleasant dining experience. 

  • To provide a courteous, professional, efficient, and flexible service at all times, following SO/  Standards of Performance.
  • To be entirely flexible and adapt to rotate within the different sub-departments of the Food & Beverage Division or any other Department of the hotel as assigned.
  • To carry out any other reasonable duties and responsibilities as assigned.
  • To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager.
  • To perform opening and closing procedures established for the place of work as assigned.
  • To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and upsell alternatives.
  • To provide a high standard of quality and efficient/friendly service as per Standard Operating Procedures.
  • To ensure that the place of work and the surrounding area are kept clean and organized at all times.
  • To handle guest enquiries courteously and efficiently.
  • To establish a rapport with guests and maintain good customer relationships.
  • To monitor operating supplies and reduce spoilage and wastage.
  • To report guest complaints or problems to Managers if no immediate solution can be found, and ensure follow-up with guests.
  • To assist in carrying out the monthly, quarterly, bi-annual, and yearly inventory of operating equipment.
  • To report for duty punctually, wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene, and adhere to the hotel and department appearance standards.
  • To provide friendly, courteous, and professional service at all times.
  • To maintain good working relationships with colleagues and all other departments.
  • To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations, and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
  • To comply with local legislation as required.
  • To respond to any changes in the department as dictated by the needs of the hotel.
  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
  • To attend training and meetings as and when required.

Qualifications

• High School diploma or equivalent.

• Previous experience in F&B service preferred.

• Friendly demeanor and good communication skills.

• Ability to work in a fast-paced environment.

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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