- 全职
- 正式
- 客房
- ACCOR
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Novotel Jazan, Jazan, Saudi Arabia
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REF68571F
''Tamayyaz- Reception- Saudi only"
Region
MEA SPAC
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.”
- To ensure that guest history records are accurately maintained and all recurring guests are pre-registered, including input of guest questionnaires, response and comments in the system under guest profile.
- To be aware of the rooms situation, including room rates, and strive to obtain maximum occupancy
- To be able to explain and show the guests all the facilities in the room.
- To ensure that all departmental reports and correspondence are completed punctually and accurately
- To be well conversant of the local environment of the hotel: the city, culture, activities, exhibitions, shopping malls, and general information around the hotel.
- To provide wake-up calls as requested by the guests.
- To ensure that the telephone, e-mail, fax and safe deposit services are available for the guest.
- To ensure immediate delivery of any messages received for the guest.
- To update Shmoos system for all the arrivals and departures
- To take-in room reservations and walk-in for the hotel.
- To register check-in and departures of all individuals and groups.
- To check the remaining departures and make sure that the corresponding bills are ready and correct with the supporting documentary proof.
- To liaise with all other departments for all Guest related matters.
- To be conversant and fully knowledgeable of OPERA system as per the scope of work
- To be flexible in supporting other colleagues needs in other departments based on the hotel priorities and anticipated business levels.
- To be aware with the policies and procedures concerning fire, emergency evacuation, accidents, bomb threats, law and order situations.
- To be fully aware and conversant of Accor spirit, values and goals and is responsible to integrate them in the day to day operation.
- To be fully aware and conversant of welcome project, Le club, planet 21 policies and procedures and is responsible to integrate them in the day to day operation.
- Tamayyaz Program is for Saudi Nationals Only.
- Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
- Basic English skills are a must.
- Strong passion for the Hospitality Field.
- Excellent interpersonal and communication skills.
- Is a team player that contributes to and proactively assists co-workers.
- Ability to work a flexible roster depending on departmental needs.
- Ability to focus attention on guest needs, always remaining calm and courteous.
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
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