Talent & Culture Coordinator

Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Pacific Rim, Talent & Culture team.

Every day you will be responsible for engaging with our internal colleagues. You will be given the responsibility to ensure that our colleagues feel welcomed, cared for and a sense of belonging. Being part of the Talent & Culture team is more than providing excellence and consistent luxury service.

As an ambassador of Fairmont Pacific Rim, you will take the initiatives necessary to turn moments into special memories by taking the time to understand our colleague’s purpose. Making our internal guests feel heard and cared for creates an emotional connection to our brand while build loyalty for our valued guests.

This individual will be responsible for the administration of many functions in a fast-paced Talent & Culture (Human Resources) office.  Additionally, they will support all HR functions within the department.

Why work for Fairmont Pacific Rim?

• A competitive salary, starting from $65,000.00 per annum
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!

What You Will Be Doing

• Serve as the first point of contact for employee inquiries, delivering exceptional internal service and acting as a key resource.
• Manage and maintain a confidential filing system for employee records, correspondence, and policies.
• Accurately input and maintain data in HRIS (Dayforce) and payroll systems.
• Process bi-weekly payroll audit in coordination with the Payroll team, including reviewing employee records and ensuring form accuracy.
• Oversee Talent & Culture’s role in payroll by updating records, managing approvals, and critically reviewing documentation.
• Become Dayforce HRIS and payroll system subject matter expert and provide guidance for colleague and manager inquiries.
• Support orientation and onboarding processes for new employees and leaders to ensure a seamless integration experience.
• Coordinating and onboarding and off-boarding procedures to ensure compliance and consistency.
• Plan and execute internal colleague events that foster engagement and company culture.
• Assist with the coordination of employee recognition programs and contribute to Talent & Culture and other hotel-wide initiatives.
• Provide comprehensive administrative support to the Talent & Culture team and department leaders.
• Manage daily administrative tasks such as mail, emails, file maintenance, compliance tracking, and office supply inventory.
• Contribute to internal communications by maintaining notice boards, TVs and social media platforms.
• Support planning, logistics, and execution of internal employee engagement events and initiatives.
• Engage actively in hotel-wide committees, including those focused on Recognition, DEI, Sustainability, Health & Safety, and Wellness.
• Compile, analyze, and submit HR data and statistics for regular reporting and auditing.
• Manage projects and perform other responsibilities as required to support department and organizational goals.

Your experience and skills include:

• Previous experience in Human Resources office administration or office coordinator experience is preferred
• Post-Secondary Education Degree, Diploma or Certifications in Human Resources or Hospitality program is an asset
• Previous experience with HRIS & Dayforce an asset
• Ability to handle complex and confidential information with tact, discretion and diplomacy
• Ability to prioritize work in fast paced environment with multiple interests
• Computer literate and excellent skills with all Microsoft Window applications required
• Exceptional time management, organizational skills, adaptability and attention to detail
• Excellent interpersonal and communication skills
• Excellent attention to detail, time management and initiative
• Proven ability to handle multiple tasks in a busy environment

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS