Steward, The Savoy Hotel

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

Job title: Steward 

Department: Back of House, F&B 

Inspired & supported by: Back of House Manager 

Salary: £29,070 (including service charge) 

Your purpose will be: 

To carry out all required duties within the Back of House department and all related areas and ensure 5-star safety and hygiene standards are maintained. 

You will be accountable for: 

• To uphold good housekeeping standards to ensure a safe, clean and pleasant working environment 

• To comply with all Health and Safety at Work, especially COSHH and Manual Handling regulations, pertaining to this position in the department and to ensure that you attend all training sessions that are provided and training is logged. 

• To ensure standards with personal hygiene and grooming are consistently met. 

Your key responsibilities & contribution will be: 

• To assist in the preparation of operating equipment for functions, inventories and other requirements and distribute 

• To wash and polish all operating equipment and cooking utensils and examine cleanliness before distribution 

• To empty bins and clear and sort refuse for operating equipment according to hotel policy 

• To thoroughly clean and disinfect all areas related to refuse when required 

• To wash, disinfect, degrease, dry and polish all floor surfaces, walls, kitchen equipment and other equipment before, during and after each meal service and when required. 

• To assist in the preparation of operating equipment for functions, inventories and other requirements and distribution. 

• To assist with the cleaning of operating equipment during banquet functions or at peak periods in back-of-house areas related to the outlets 

• Assisting to maintain staff facilities clean including locker rooms and etc. 

What you will need to do in this role: 

• 1-3 years’ experience in the Hospitality Industry 

• Intermediate communication skills, both written & verbal. 

• Able to work well under pressure in fast-paced and changing environment 

• Proven organizational skills, work well on their own, able to set and meet deadlines with quality results. 

• Enthusiastic and positive personality with the ability to build trusting relationships with others 

• Willing to work on rotating shifts including weekends and public holidays 

• A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization 

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. 

What’s in it for you?

• Competitive salary, pension, and life assurance
• 31–33 days of holiday (including public holidays)
• Cashback for wellbeing/healthcare expenses & Perkbox
• Exclusive discounts:
  • Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
  • 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
  • 20% off at other Gordon Ramsay restaurants and Restaurant 1890
• Free stay at The Savoy after probation
• Colleague restaurant, interfaith prayer room and wellness room
• Laundry services for all colleagues
• Gym access, cycle-to-work scheme and Virgin Active membership discount
• Season ticket loan for commuting
• Employee assistance program
• English classes, optician reimbursements, and local discounts for F&B and retail