Staff Cafeteria Supervisor

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

The Staff Cafeteria Supervisor is responsible for overseeing the day-to-day operations of the staff cafeteria within an organization. This includes managing cafeteria staff, ensuring high-quality food service, maintaining cleanliness and hygiene standards, and fostering a positive dining experience for employees.

Starting Rate: $23.79 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $28.28

Job Duties Include:  

• Supervise, train, and support all Staff Cafeteria Attendants, and Cooks by coaching and developing to maintain and exceed standards that are set in place.
• Participate in monthly menu creation and development of standards.
• Understand daily operations and anticipate and participate in upcoming events held in the cafeteria.
• In the absence of the Staff Cafeteria Chef being able to have full knowledge to assist, oversee the cooks with food preparation, cooking, to ensure compliance with recipes, portion sizes, and quality standards.
• Review staff feedback with the Staff Cafeteria Chef and address concerns timely and professionally.
• Comprehend the financial objectives of the restaurant and hotel to ensure superior long-term returns for shareholders.
• Monitor food storage, handling, and preparation to uphold safety and sanitation regulations.
• Conduct regular inspections of kitchen equipment and facilities for cleanliness and proper functioning.
• Address food safety issues promptly, involving management and taking corrective action as needed.
• Implement initiatives to improve dining experience and satisfaction of employees.
• Responsible for maintaining standards and cleanliness for all aspects of the staff cafeteria including but not limited to the following condiments, buffets, vending machines, table settings, ambiance, and overall function and flow of the dining room.

Your Skills & Qualifications:

• Minimum 2 years supervisory experience in a fast-paced cafeteria setting.
• Valid Food Safety Certification required with strong knowledge of food handling and safety regulations.
• Able to constantly stand, walk throughout shift as well lift, carry, push, and pull 50lbs.
• Ability to work a flexible schedule including a variety of shifts times, and days of the week as we are a 7-day operation.
• Strong leadership and interpersonal skills, with the ability to effectively manage and motivate a team.
• Excellent organizational and time management abilities. Being able to be self-motivated, with the ability to make effective decisions.
• Basic understanding of budgeting and financial management principles
• Excellent organizational and time management capabilities

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com