Senior Manager, Beverage & Food and Beverage Operations

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

The Senior Manager, Beverage & F&B Operations is responsible for executive oversight of all beverage programs across the resort, while providing senior operational leadership in support of overall F&B performance

Job Duties Include:

Operational Leader

• Provide senior operational oversight for all day-to-day Food & Beverage operations across the resort, ensuring seamless and consistent service across outlets, events, and banquets.

• Act as the senior operational leader during peak business periods, leading confident decision-making, complex guest recovery, and cross-functional alignment with Culinary, Stewarding, Finance, Purchasing, and Events.

• Establish, implement, and enforce SOPs, service standards, and performance benchmarks aligned with Fairmont, Forbes Five-Star, and LQA brand expectations.

• Maintain audit readiness and ensure compliance with brand standards, financial controls, health & safety, sanitation, EHC, and responsible alcohol service requirements.

• Drive financial performance through effective control of labor, operating, and beverage costs while ensuring accurate reporting and audit compliance.

• Lead, coach, and develop F&B leadership teams by setting clear expectations, building bench strength, and fostering a culture of excellence, accountability, and collaboration.

Core Beverage Accountability

• Set the creative vision and execution standards for all beverage programs in collaboration with Outlet Managers.

• Curate, manage, and evolve the resort’s Master Wine List and overall beverage portfolio.

• Establish cocktail standards, recipes, and training frameworks across all outlets.

• Lead beverage innovation initiatives, seasonal programming, and experiential activations.

• Build and maintain strategic relationships with key beverage partners and oversee purchasing strategies, inventory controls, cost management, and supplier negotiations.

Your Skills & Qualifications:

• 7+ years senior leadership experience in luxury hotel or resort F&B operations
• Proven success managing large, multi-outlet, high-volume operations
• Strong financial acumen with full P&L responsibility
• Demonstrated expertise in beverage program leadership (wine, spirits, cocktails)
• Deep knowledge of Forbes Five-Star and LQA standards
• Experience leading quality assurance and audit readiness programs
• WSET Level III or equivalent beverage certification preferred
• Exceptional leadership, communication, and stakeholder management skills

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees, up to 3 months 
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com