Sales Manager

Job Summary:

The Sales Manager is responsible for developing and implementing strategic sales initiatives to drive revenue growth across corporate, leisure, and MICE segments. This role requires a proactive, results-driven professional with a strong network, exceptional negotiation skills, and a deep understanding of luxury hospitality sales.

Key Responsibilities:

Sales & Business Development:

• Identify, develop, and maintain relationships with key clients, corporate accounts, travel agencies, and event organizers.
• Proactively source new business opportunities through networking, prospecting, and market research.
• Conduct sales calls, site inspections, and presentations to promote Raffles & Fairmont Doha.
• Develop and execute sales strategies to maximize revenue across rooms, F&B, and events.

Revenue Generation & Strategy:

• Achieve and exceed sales targets by optimizing sales opportunities in corporate, leisure, and MICE segments.
• Collaborate with the Revenue Management team to ensure optimal pricing and inventory management.
• Analyze competitor trends, market conditions, and guest feedback to refine sales strategies.
• Participate in sales blitzes, trade shows, and industry events to increase brand visibility.

Client Relationship Management:

• Maintain strong relationships with key clients, ensuring long-term business partnerships.
• Negotiate and close high-value contracts while maintaining brand positioning.
• Handle client inquiries efficiently and provide tailored solutions.
• Ensure seamless coordination between clients and operational teams for exceptional guest experiences.

Collaboration & Reporting:

• Work closely with the Marketing, Events, and Revenue teams to develop targeted promotions and campaigns.
• Prepare and present sales reports, forecasts, and performance analysis.
• Utilize CRM tools to track client interactions, pipeline management, and sales conversions.

Qualifications & Experience:

• Bachelor's degree in Business, Hospitality, or a related field preferred.
• Minimum 4-6 years of sales experience in luxury hotels or hospitality.
• Strong negotiation, presentation, and communication skills.
• Proven ability to develop business and achieve revenue targets.
• Deep understanding of corporate, MICE, and leisure market segments.
• Proficiency in CRM systems, Microsoft Office, and sales management tools.
• Fluency in English; additional languages are an advantage.