Sales Manager, Business Travel

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Rising over the slopes of the Bosphorus, surveying centuries of history, yet silhouetted against the modern skyline of Istanbul, the Fairmont heritage of distinction and style comes to Istanbul, fusing with the city’s storied history and traditions to bring guests an exceptional experience in the heart of one of the world’s most talked about destinations.

Fairmont Quasar Istanbul is at once in touch with this fabulous city’s past and part of its dynamic future, rising up from the heart of Istanbul’s main business district. Offering sophisticated travelers 209 guest rooms with a diverse selection of restaurants and bars serving everything from elegantly crafted cocktails to exquisitely authentic Turkish cuisine. With 2,000 square meters of meeting and event space, Fairmont Quasar Istanbul is ideal for meeting and special events while the luxurious Fairmont Spa and state-of-the-art gym are the perfect places to relax and revitalize.

Strategic Planning and Development:

• Develop and implement a comprehensive corporate strategy aligned with the overall business goals and objectives.
• Identify and analyze market trends, competitors, and opportunities to increase market share.
• Establish short- and long-term goals for the corporate segment and develop actionable plans to achieve them.
• Monitor and evaluate the effectiveness of strategies, making adjustments as necessary to achieve targets.

Sales and Business Development:

• Drive proactive sales efforts to attract corporate business from both local and international markets.
• Build and maintain strong, long-term relationships with corporate clients, Accor Key Account Managers, and travel management companies (TMCs).
• Conduct client meetings, presentations, and, where applicable, site inspections to showcase the property’s value proposition.
• Negotiate contracts and agreements with corporate clients to maximize revenue opportunities.
• Identify new business opportunities and create strategies to penetrate untapped markets.

Marketing and Promotion:

• Collaborate with the marketing team to develop targeted marketing campaigns and promotional materials for the corporate segment.
• Represent the company at trade shows, industry events, and networking functions to promote properties and strengthen brand visibility.
• Coordinate with the digital marketing team to enhance online visibility and reach for corporate clientele.

Collaboration and Communication:

• Collaborate with other departments, including operations, finance, reservations, and marketing, to ensure seamless delivery of services to corporate clients.
• Maintain clear and effective communication with clients, partners, and internal stakeholders to build trust and alignment.
• Provide regular updates and reports on corporate activities, performance, and market insights to the DOS, DOSM, and GM.
• Contribute to revenue forecasting and budgeting processes by providing data-driven insights and recommendations.

Customer Experience and Relationship Management:

• Ensure exceptional client satisfaction by understanding client needs and delivering customized solutions.
• Address and resolve client concerns promptly and professionally, ensuring long-term loyalty.
• Act as the primary point of contact for key accounts, ensuring a seamless and consistent client experience.

Qualifications:

• Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field.
• Proven experience in corporate sales or business travel sales, preferably within the hospitality industry.
• Strong understanding of corporate travel trends, TMCs, and global distribution systems (GDS).
• Excellent negotiation, communication, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Results-oriented mindset with a passion for exceeding targets and delivering exceptional client experiences.
• Proficiency in sales-related technology tools.

Your team and working environment:
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Note: Customization may be included for any specific local or legislative requirements, such as work permits. Only Turkish or candidates which able to communicate in Turkish will be hired.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.