Sales Coordinator, Fairmont the Red Sea

Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world class golf destination. it will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled island, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

Fairmont The Red Sea is seeking a dynamic and organized Sales Coordinator to join our team in Umluj, Saudi Arabia. In this role, you will be the backbone of our sales operations, providing essential support to our sales team while delivering exceptional service to our clients. As a Sales Coordinator, you will manage administrative tasks, coordinate client communications, and ensure seamless execution of sales activities for our luxury resort destination.

• Coordinate and support all sales team activities, including client meetings, presentations, and events
• Maintain and update customer relationship management (CRM) systems with accurate client information and sales data
• Process client inquiries, reservations, and orders in a timely and professional manner
• Prepare and organize sales proposals, contracts, and supporting documentation
• Manage client communications through email, phone, and in-person interactions, ensuring prompt and courteous responses
• Track sales metrics, pipeline data, and performance reports for management review
• Coordinate logistics for client events, site visits, and promotional activities
• Liaise between clients and internal departments (operations, marketing, finance) to ensure smooth project execution
• Maintain organized filing systems and databases for sales records and client information
• Support the sales team with research, competitive analysis, and market information
• Follow up with clients on outstanding proposals and sales opportunities

• 2-3 years of experience in a sales coordination, sales support, or similar administrative role
• Proficiency with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent written and verbal communication skills in English
• Strong organizational and time management abilities with the capacity to manage multiple priorities
• Customer-focused mindset with a commitment to delivering exceptional service
• Attention to detail and accuracy in data entry and documentation
• Ability to work collaboratively with cross-functional teams
• Professional demeanor and ability to represent the organization with integrity
• Preferred: Experience in the hospitality, luxury resort, or tourism industry
• Preferred: Event coordination or meeting planning experience
• Preferred: Multilingual capabilities (Arabic, French, or other languages)
• Preferred: Knowledge of luxury hospitality operations and client expectations

• Understanding of Ultra-Luxury guest expectations and brand alignment.
• experience in project coordination, scheduling, and document control during pre-Opening stages.
• Experience in pre-Opening is a must.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.