- 全职
- 正式
- 客房
- ACCOR
__jobinformationwidget.freetext.LocationText__
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
__jobinformationwidget.freetext.ExternalReference__
REF40972A
Royal Service Agent
Region
Luxury & Lifestyle
For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, luxurious spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.
Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, and pleasant, while keen on turning moments into memories for our guests – the Fairmont way.
As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:
- Connecting guests to the extraordinary place we call home.
- Discovering a broad offering of career paths
- Learning and thriving among a group of international hospitality professionals
- Being passionate about people and attentive to the world - we are globetrotters!
- Going beyond the walls of our hotel to support our community.
- Taking pride in our differences
Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.
#WeAreHamiltonPrincess
Reporting to the Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
- Demonstrate Fairmont core values in all interactions
- Respond to guest telephone enquiries in an engaging, pleasant and timely manner
- Demonstrate awareness of groups, events and activities happening in the hotel and direct guests to functions within hotel as required
- Ensure remedial duties are assigned to appropriate departments - Housekeeping, Maintenance, Laundry, Concierge, Front Desk and Bell Desk
- Follow-up to determine the status of each guest request in a timely manner
- Accurately process guest messages, wake-up calls and distribute incoming faxes in a timely manner as required
- Monitor the fire panel and the emergency phone line and operate the internal radio system and liaise with the Security and other departments as required
- Participate in hotel committees
- Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC)
- Perform any other duties, tasks, and assignments within your department as required
- Excellent communication skills and telephone etiquette is required
- Related work experience in a luxury hotel environment is strongly preferred
- Proven ability to work independently, work well under pressure and to make sound decisions
- Proven strong interpersonal and organizational skills
- Proven ability to work efficiently in a demanding and fast paced environment
- Energetic, enthusiastic, self-motivated and a charismatic team player
- Fluency in a second language is an asset
- Preference will be given to candidates who have experience in roles requiring high levels of guest interaction (i.e. Housekeeping, Front Desk and Food & Beverage departments)
- Strong work ethic, highly responsible, reliable and the ability to work shifts, extended hours including evenings, weekends and public holidays is required
Physical Aspects of Position:
Include, but are not limited to, the following:
- Standing for long periods of time throughout shift
- Visual Effort: Medium
- Environmental Stress: Busy Atmosphere
Laissez votre cœur vous guider dans ce monde où la vie bat plus fort
对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。
在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。
相关职位
薪水
地点
ibis Styles London Ealing, London Borough of Ealing, United Kingdom
Experience Level
Associate
工作时间安排
全职
Brands
IBIS STYLES
工作类型
临时
Locations
United Kingdom
工作类别
行政与支持
描述
Reservations Team Leader (Maternity Cover from April 2025) What you will be doing: -Consistently offer exceptional, friendly and engaging service -Ensure the best selection for the guest and ensure
参考
d9b6c764-2306-4aab-8fe2-de39c0397847
到期日
01/01/0001
薪水
地点
Mercure Salisbury White Hart Hotel, Salisbury, United Kingdom
Experience Level
Associate
工作时间安排
全职
Brands
MERCURE
工作类型
正式
Locations
Salisbury
工作类别
厨房
描述
We are seeking an experienced and passionate Chef de Partie to join our team. The ideal candidate should have a strong background in professional cooking and be able to work with recipes and specifica
参考
ccb3f589-8c78-4ba5-b868-eae11963b374
到期日
01/01/0001
薪水
地点
ibis London Heathrow Airport, Hayes, United Kingdom
Experience Level
Entry Level
工作时间安排
全职
Brands
IBIS
工作类型
正式
Locations
United Kingdom
工作类别
客房
描述
Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.Assist in effectively running the front office operations wit
参考
778b9f2f-7a44-48d0-93a4-31184c042a5e
到期日
01/01/0001
薪水
地点
21c Museum Hotel Louisville, Louisville, United States
Experience Level
Not Applicable
工作时间安排
全职
Brands
21C MUSEUM HOTELS
工作类型
正式
Locations
Louisville
工作类别
厨房
描述
Reports To: Sous Chef, Chef de Cuisine, Executive ChefGeneral Purpose: Accurately and efficiently cooks hot food products as well as prepares and portions food products prior to cooking. Also performs
参考
ae9e7df5-0993-4ec5-9b5b-66ea664d733d
到期日
01/01/0001
薪水
地点
Fairmont Chicago - Millennium Park, Chicago, United States
Experience Level
Entry Level
工作时间安排
全职
Brands
FAIRMONT
工作类型
正式
Locations
Chicago
工作类别
厨房
描述
Do you have a heart to serve and love being part of a team? As Stewarding Floor Steward, you will assist in the execution of memorable Food & Beverage experiences for our guests.What is in it for you:
参考
a36fcbb0-42fb-465f-bb06-9b1c388de2c7
到期日
01/01/0001
薪水
地点
ibis budget London Whitechapel - Brick Lane, London, United Kingdom
Experience Level
Entry Level
工作时间安排
临时
Brands
IBIS BUDGET
工作类型
正式
Locations
London
工作类别
餐饮
描述
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all ap
参考
3bd44495-65c3-4f59-8ca6-56aff3d1a3f7
到期日
01/01/0001
薪水
地点
Mercure Oxford Hawkwell House Hotel, Oxford, United Kingdom
Experience Level
Associate
工作时间安排
全职
Brands
MERCURE
工作类型
正式
Locations
Oxford
工作类别
厨房
描述
Our mission at MERCURE HAWKWELL HOUSE HOTEL is to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever brings you here, we hav
参考
57b6b296-7674-4787-8759-968f7e55ea09
到期日
01/01/0001
薪水
地点
TRIBE London Canary Wharf, London, United Kingdom
Experience Level
Mid-Senior Level
工作时间安排
全职
Brands
TRIBE
工作类型
正式
Locations
London
工作类别
客房
描述
What you’ll do…To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained.Support the running of
参考
b27a2b43-e8fb-4786-8717-b8db3378b044
到期日
01/01/0001
薪水
地点
Mercure Oxford Hawkwell House Hotel, Oxford, United Kingdom
Experience Level
Associate
工作时间安排
全职
Brands
MERCURE
工作类型
正式
Locations
Oxford
工作类别
餐饮
描述
Hourly rate : £12.50 per hourShift : 8 hrs shiftOur mission at Mercure Oxford Hawkwell House Hotel is to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a
参考
34507086-b54f-45bc-8688-18b2078c88c3
到期日
01/01/0001
薪水
地点
The Rimrock Resort Hotel Banff, Banff, Canada
Experience Level
Entry Level
工作时间安排
全职
Brands
ACCOR
工作类型
临时
Locations
Banff
工作类别
客房
描述
As the first and last impression for our guests, Bellhops are responsible for creating a positive guest experience through welcoming, knowledgeable, and helpful service. The Bellhop is responsible fo
参考
28609e61-1255-4ab0-9103-3d1f59082a4d
到期日
01/01/0001