Restaurant Assistant Manager

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits.

Mondrian Gold Coast is set to debut on the sun-drenched esplanade of the iconic Burleigh Beach in 2025. This destination lifestyle precinct is a vision of some of Australia and the world’s most celebrated changemakers, risk takers and creative thinkers. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia’s most iconic coastal destinations.

Join our cultural precinct of imaginative spaces that reflect sun, sand and surf enveloped around dynamic dining, entertainment, a cutting-edge spa with a world-class edge.

We’re seeking creatives, innovators and disruptors who challenge the status quo and ready to be agents of change as we usher in one of the most exciting, progressive and forward-thinking brands set to make Burleigh its home.

The Restaurant Assistant Manager will play a pivotal role in delivering a world-class dining experience across the Mondrian property, including Restaurant & Bar, Café, and In-Room Dining. Supporting the Venue Manager, you will oversee daily operations, ensuring seamless service, operational excellence, and a team culture that reflects Mondrian’s signature hospitality. From curating an exceptional atmosphere, to driving efficiency, and ensuring flawless in-room dining experiences, you will lead by example, enhancing guest engagement and driving business success. With a focus on team leadership, service standards, and operational efficiency, you will help shape a dining experience that meets the highest expectations. 

Main Duties/Responsibilities:  

• Lead day-to-day operations, ensuring smooth execution across the venue. 
• Ensure guests enjoy a memorable and seamless dining experience that reflects Mondrian's luxury standards. 
• Develop strong relationships with VIPs and regular guests, personalizing their dining experiences. 
• Anticipate and respond to guest needs, handling any complaints or feedback professionally and efficiently. 
• Oversee restaurant reservations, ensuring accurate booking management and personalised seating plans. 
• Lead by example, consistently delivering polished, intuitive, and engaging service. 
• Assist the Restaurant Manager in setting strategic goals and ensuring smooth daily operations. 
• Work hands-on with the team, providing support during peak service periods. 
• Supervise restaurant set-up, ensuring perfect execution for special events and VIP bookings. 
• Coordinate with the culinary team, ensuring seamless service flow and adherence to plating standards. 
• Oversee opening and closing procedures, ensuring security, cleanliness, and correct cash handling protocols. 
• Ensure all operations comply with health, safety, and liquor licensing regulations. 

• Experience in a leadership role within luxury F&B venues, hotels, or high-end restaurants. 
• Passion for hospitality, service excellence, and creating unforgettable guest moments. 
• Strong operational acumen, with the ability to balance hands-on service with strategic oversight. 
• Knowledge of POS systems, financial reporting, rostering, and inventory management. 
• Exceptional problem-solving and decision-making skills in high-energy environments. 
• Current RSA certification (Responsible Service of Alcohol) required.  
• Ability to work a variety of shifts including evenings, weekends and public holidays.   
• Must have valid Australian Working Rights.

Mondrian Gold Coast is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.