Resort Experience - Executive Administrative Assistant

Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space.  This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!

What is in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-Site employee cafeteria
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

The Executive Administrative Assistant role is a full-time position that facilitates the administrative needs of the Retail and Resort Experience division. This position will report to the Executive Director of Retail & Resort Experience and will assist with daily operations vital to creating an unforgettable guest experience. Duties will include researching retail markets, analyzing trends, providing advice for reaching targeted markets, oversight of the Shop Fairmont Scottsdale online store, as well as administrative needs.

Reports to Executive Director of Retail & Resort Experience, responsibilities and essential job functions include but are not limited to the following:

Selling Effectiveness:

• Contribute to retail and resort experience goals by: increasing sales, improving profits and creating retail brand awareness
• Maintain and grow a highly satisfied, loyal customer base
• Develop online retail shopping experience initiatives
• Implement company selling strategies

Live the Culture:

• Ensure prompt and courteous service is extended to internal, external customers and vendors
• Maintain online retail store environment focused on consistently delivering exceptional shopping experiences
• Maintain consistent focus on delivering engaging customer experiences through @shopfairmontscotsdl
• Accountable for observing and practicing department/resort policies and procedures
• Promote culture of support, respect and development amongst colleagues                          

Operational Excellence:

• Set strategic direction for retail marketing across Fairmont Scottsdale Princess in collaboration with Executive Director of Retail & Resort Experience
• Conduct retail market research and analyze trends to identify new opportunities
• Track, and analyze retail marketing programs across @shopfairmontscotsdl social media accounts
• Administer following operations for Executive Director of Retail & Resort Experience: arranging appointments, correspondence, financial spreadsheets, expense tracking, and calendar management
• Provide clerical duties as required (i.e.: typing, filing, etc.) for Executive Director of Retail & Resort Experience with check requests, expense reports, and Birchstreet entries
• Attend, record, and distribute meeting minutes as needed
• All other duties as assigned

• 2+ years Previous Administrative Experience
• Minimum of Associates Degree in Related Field
• Must be Fluent in Excel, Word, Power Point, Outlook, Shopify
• Previous Resort Experience Preferred

Have demonstrated success in the following areas:

• Task Management and Prioritization
• Excellent Communication and Organizational Skills
• Strong Attention to Detail

1-2 Years of the following Experience Required:

• Editing and Copywriting
• Project and Content Management

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience Feel Valued, Feel Sparked, We Are One.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS