Resort Experience - Camp Counselor Supervisor

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess Pumpkin Fest and Christmas at the Princess. The hotel features great benefits like matching retirement, travel discounts and more. This place really has it all – except for you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier! 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

The Day Camp Supervisor supports the daily operations of the resort’s Day Camp program, with a strong focus on creating safe, engaging, and memorable experiences for all campers. This entry-level leadership role assists in guiding counselor teams, supporting activity planning and execution, and ensuring SOPs are followed. The Day Camp Supervisor plays a hands-on role in sourcing and preparing activities and crafts that align with resort themes and experiences, while helping counselors succeed in delivering exceptional camper experiences.

Key Responsibilities

Camper Experience & Engagement

• Help create a welcoming, fun, and inclusive environment that leaves a lasting impression on every camper.
• Support themed daily programming that aligns with resort events, seasonal activations, and family experiences.
• Actively engage with campers and families to build positive connections and trust.
• Monitor camper engagement throughout the day and assist with adjustments to maintain safety, energy, and enjoyment.

Activity & Craft Development

• Assist in sourcing, preparing, and organizing activities and crafts that align with approved Day Camp experiences and themes.
• Support the creation of age-appropriate, engaging, and creative programming that enhances learning and fun.
• Help ensure all activities and crafts are properly prepared, safe, and ready prior to camper participation.
• Partner with leadership to test, refine, and improve activities based on camper engagement and feedback.
• Ensure activity supplies are organized, inventoried, and replenished as needed.

Counselor Leadership & Support

• Support and supervise Day Camp Counselors during daily operations.
• Ensure counselors are prepared, informed, and set up for success each day.
• Reinforce adherence to all Day Camp SOPs, safety guidelines, and childcare standards.
• Provide in-the-moment coaching, feedback, and support to counselors.
• Assist with onboarding and training of new counselors.

Daily Readiness & Operations

• Help lead daily pre-camp huddles to review schedules, activities, safety reminders, and special considerations.
• Ensure all activity areas, materials, and spaces are organized, safe, and guest-ready.
• Support smooth transitions between activities and maintain daily schedules.
• Assist in monitoring staff-to-camper ratios throughout the day.

Safety, Compliance & SOP Adherence

• Support compliance with all SOPs, safety procedures, and state childcare licensing requirements.
• Monitor camp environments for hazards and escalate concerns promptly.
• Assist with incident documentation and communication when needed.
• Model safe, positive, and child-focused behaviors at all times.

Guest Communication & Support

• Support positive communication with parents and guardians regarding daily activities and camper experience.
• Escalate concerns or special situations to leadership as appropriate. 
• Help create a welcoming and reassuring experience for families.

Required Qualifications

• 1–2 years of experience working with children in a day camp, childcare, youth program, or similar environment.
• Interest in leadership, supervision, or mentoring.
• Passion for creating engaging and memorable experiences for children.
• Ability to follow established procedures and model positive behavior.
• Strong communication and teamwork skills.
• Ability to work flexible schedules, including weekdays, weekends, and holidays.

Preferred Qualifications

• Experience supporting activity planning, crafts, or themed programming.
• Coursework or background in education, recreation, child development, or a related field.
• CPR, First Aid, or childcare-related certifications (or willingness to obtain).
• Experience in hospitality, resort, or guest-experience environments.

Physical Requirements

• Ability to stand, walk, and remain active for extended periods.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to lift, carry, or move up to 25–30 pounds (activity supplies or equipment).
• Ability to bend, kneel, crouch, and actively participate in camp activities.
• Ability to use basic technology such as radios or mobile devices.

Work Environment

• Work performed in indoor and outdoor camp environments.
• Frequent interaction with children, families, and staff.
• Active, high-energy environment requiring continuous engagement and supervision.
• Schedule includes variable hours, weekends, holidays, and peak seasonal periods.

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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