Receptionist

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Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.

SALARIES AND BENEFITS

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided

We are seeking a professional and friendly Receptionist to join our team. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests, clients, and colleagues. The ideal candidate will be detail-oriented, customer-focused, and highly organized, with the ability to handle multiple tasks efficiently.

• Greet and welcome visitors, guests, and clients in a professional and friendly manner
• Manage the front desk area, ensuring it remains tidy and presentable at all times
• Handle incoming phone calls, emails, and other communications, directing them to appropriate departments or individuals
• Schedule appointments and maintain calendars for executives and meeting rooms
• Assist with check-in and check-out procedures for guests
• Manage visitor logs and issue visitor badges as required
• Provide general administrative support, including data entry, filing, and document preparation
• Coordinate mail and package deliveries, ensuring proper distribution
• Assist with basic office management tasks, such as ordering supplies and maintaining inventory
• Support other departments with various administrative tasks as needed
• Ensure the security and confidentiality of guest and company information
• Stay informed about company events, staff movements, and other relevant information to provide accurate assistance to visitors and callers

- 1-2 years of minimum experience in luxury lifestyle properties on the same role.

- Proficient in hotel management software (e.g., OPERA, Fidelio).

- Good knowledge of MS Office (Word, Excel, Outlook).

- Excellent communication skills (spoken and written).

- Multilingual abilities (Arabic / Russian / German or other relevant languages).