Privado Food and Beverage Attendant

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

At Fairmont Hotels & Resorts, unparalleled service and luxury await guests of Privado, our exclusive all suite “hotel within a hotel.” Your engaging smile and personality are the essence of a great Privado Food & Beverage Attendant with Fairmont Hotels & Resorts. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories for our guests".

Reporting to the Privado Managers, responsibilities and essential job functions include but are not limited to the following:  

• Consistently offer professional, friendly and engaging service
• Oversee all aspects of the Privado Lobby Food & Beverage service, including set-up and break down of morning pastries, afternoon trail mix, and charcuterie service
• Retrieve, wash, dry and stock dishes after each service period
• Serve beer, wine and Cava to guests upon arrival and during their stay
• Host happy hour activation for guests on the weekend
• Oversee cleanliness and complete public areas duties for the Privado lobby, such as cleaning of bathrooms, re-stocking towels and tidying the interior and back patio spaces
• Pick-up Food & Beverage orders from the loading dock
• Track inventory each week
• Coordinate and facilitate VIP item delivery requests as needed
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies 
• Other duties as assigned        

• Previous customer service-related experience preferred
• Must possess a professional presentation
• Must possess outstanding guest services skills and sophisticated verbal & written communication skills
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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