Portfolio People and Culture Coordinator

Novotel Melbourne South Wharf – an eye-catching golden 26 level tower incorporating 347 accommodation rooms & suites, Mr. Carpano Dining and Bar and Allora Café. This four-star hotel is complemented with direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere's largest meeting space and is adjacent to the popular DFO shopping centre with 180+ retail brands.

ibis budget Melbourne Airport offers 73 rooms and is situated just 400m from Melbourne Airport. With its convenient location, this affordable three-star Melbourne Airport hotel is the ideal choice for visitors with early flights or transiting through Melbourne.

With us, your personality is valued, your opportunities for growth know no boundaries.  Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

We are seeking an enthusiastic  and proactive Portfolio People and Culture Coordinator to join our team for Novotel Melbourne South Wharf and ibis Budget Melbourne Airport!  Based at Novotel Melbourne South Wharf, you will be working closely with the Portfolio People and Culture Manager and engaging with our team members across both of our hotels.  With almost 100 dedicated Heartists to support and guide, you’ll have the opportunity to build meaningful connections and work across a variety of focus areas. Reporting to the Portfolio People and Culture Manager, you will provide Human Resources assistance across all HR functions for both hotels.  This will include coordination of recruitment and onboarding, fostering ongoing employee engagement and managing day-to-day administrative tasks.

Your duties will include:

• Coordinating the end-to-end recruitment and onboarding journey
• Championing and monitoring the learning and development of our team members across both properties, including facilitating employee training workshops
• Promoting and enhancing our employee benefits, rewards & recognition programs
• Responding to employee queries regarding HR policies, benefits and procedures
• Driving our team member engagement, promoting a positive culture and bringing fun to work!
• Varied administrative tasks including completion of HR reports, and ensuring compliance with legislation and Accor policies
• Administering WorkCover claims and supporting the Return to Work process

• Proven administrative, organisational and time management skills
• Previous experience with hotels or a hospitality environment is highly valued
• A qualification in Business Administration or a People and Culture related field would be advantageous but not essential
• Strong interpersonal skills with the ability to build positive working relationships across all levels of the business
• Excellent communication skills, authentic interactions and a drive to create a welcoming and supportive environment for all team members
• Strong knowledge of Microsoft Office 365 is essential; experience with Canva, HumanForce and WageEasy would be a plus
• An understanding of Industrial Relations, the Hospitality Industry (General) Award, Occupational Health & Safety legislation, and Worker’s Compensation would be an advantage

Benefits and Perks

• Accommodation and food & beverage discounts in Accor hotels worldwide
• Pathways for career advancement and personal development within Accor, with our digital and face to face learning offerings
• Extensive employee benefits & special rates with our partnership brands, and free dry-cleaning services and discounted employee meals at Novotel Melbourne South Wharf
• Employee Recognition Programs including a complimentary hotel stay on each anniversary
• Employee Assistance Program available to all employees and family members

We are an inclusive business and our ambition is to attract, recruit, retain and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS