Portfolio Director of People & Culture

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Are you an experienced People & Culture leader ready to shape the future of hospitality talent across a diverse and vibrant portfolio?

We are seeking a passionate and strategic Portfolio Director of People & Culture to lead the people agenda across 11 hotels, spanning 4 states and in 4 distinct brands within the renowned Accor network.

About the Role

As the Portfolio Director of People & Culture, you will be instrumental in driving and executing the People Strategy for our portfolio. Working closely with hotel General Managers, Executive Committee and senior hotel leaders, you’ll provide strategic leadership and day-to-day guidance to support over 400 team members, ensuring their development, engagement, and wellbeing.

Key Responsibilities

• Strategic Direction: Develop and execute a portfolio-wide People strategy, aligned with Accor's People & Culture direction and Heartist values, ensuring all team members feel empowered to pioneer the art of responsible hospitality
• Leadership Coaching & Support: Partner with GMs and Department Heads to coach, develop, and uplift leadership capability and team performance across all operational and functional areas of the business
• Talent & Workforce Planning: Identify high-potential talent, build robust succession pipelines, and support workforce planning across multiple sites, prioritising interdepartmental cross exposure and progression within the portfolio
• Employee Advocacy: Champion a fair, transparent, and inclusive work environment by leading processes related to industrial relations and workers' compensation with integrity, professionalism, and empathy
• Inspire People & Culture: Lead and develop a capable team of 3 HR professionals to deliver consistent, high-impact people support across the portfolio
• Diversity, Equity & Inclusion: Partner with community organisations and internal stakeholders to champion diversity, equity, and inclusion across all properties
• ESG Leadership: Collaborate with key stakeholders to embed ESG (Environmental, Social & Governance) priorities into the people agenda and hotel operations

About You

• A strategic People leader with proven experience in multi-site or regional roles, ideally within hospitality, retail, or service industries.
• Deep knowledge of Australian employment law, IR practices, and workers’ compensation.
• A natural coach and trusted advisor to senior leaders, with strong influencing and relationship-building skills.
• Passionate about people, development, and creating inclusive and high-performing cultures.
• Experience in ESG and DEI implementation is highly regarded.
• Approaches challenges with kindness, professionalism, and a solutions-focused mindset.

Eligible candidates must have full working rights in Australia to apply.