Personal Assistant to the General Manager

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

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The Personal Assistant (PA) to the General Manager plays a crucial role in supporting the General Manager in daily operations, ensuring efficient management of tasks and responsibilities. The PA acts as a liaison between the GM and various stakeholders, including employees, suppliers, and guests.

• Manage sensitive information with discretion and integrity.
• Act as the first point of contact for the Executive Office.
• Manage the General Manager's calendar, including scheduling meetings and appointments.
• Prepare reports, presentations, memos, SOPs, complimentary vouchers and any official documents.
• Manage correspondence, including negative reviews directed to the GM.
• Prepare and process GM's monthly expenses, travel expenses, insurance reimbursement claims, and travel arrangements.
• Review and proofread contracts, capex files and any other documents for accuracy before the General Manager's review.
• Keep all ExComs/departments on task to meet deadlines.
• Prepare the monthly business review presentation and take minutes.
• Monitor project timelines and deliverables, ensuring deadlines are met.
• Maintain organised filing systems, both physical and digital.
• Prepare reports for the GM.
• Manage stationery inventory (Future log).
• Coordinate and organise internal and external meetings, including venue booking and catering arrangements.
• Assist in the preparation of board meeting materials and annual reports.
• Liaise with other departments to gather information and data for GM's presentations and reports.
• Manage the GM's professional memberships and subscriptions.
• Assist in organising company events and team-building activities as directed by the GM.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
• Previous experience as a personal assistant or in an administrative role, preferably within the hotel or hospitality industry.
• Experience in supporting senior management is an advantage.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) .
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail.
• Problem-solving and critical thinking skills.
• High level of integrity and confidentiality.
• Adaptability to changing environments and priorities.