Personal Assistant to General Manager

https://pullmanphuquoc.com/

We are seeking a highly organized and efficient Personal Assistant to support our General Manager at our prestigious resort in Phu Quoc, Vietnam. This role is crucial in ensuring smooth daily operations and effective management of the General Manager's responsibilities. The ideal candidate will be a detail-oriented professional with excellent communication skills and the ability to handle sensitive information with discretion.

• Manage the General Manager's calendar, including scheduling meetings, appointments, and travel arrangements
• Act as the primary point of contact for the Executive Office, handling correspondence and communications
• Prepare and proofread reports, presentations, memos, SOPs, and official documents
• Process monthly expenses, travel expenses, and insurance reimbursement claims for the General Manager
• Review and proofread contracts, capex files, and other documents for accuracy before the General Manager's review
• Coordinate with various departments to ensure deadlines are met and projects stay on track
• Prepare and take minutes for monthly business review presentations
• Manage sensitive information with the utmost discretion and integrity
• Maintain organized filing systems, both physical and digital
• Handle negative reviews directed to the General Manager, drafting appropriate responses
• Manage stationery inventory and other office supplies as needed
• Assist with special projects and additional tasks as assigned by the General Manager

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
• Minimum of 2 years of experience as a personal assistant or in an administrative role, preferably within the hospitality industry
• Experience supporting senior management is highly advantageous
• Exceptional organizational and time-management skills
• Outstanding verbal and written communication skills in English
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Demonstrated ability to multitask and prioritize effectively in a fast-paced environment
• Strong attention to detail and accuracy in all tasks
• Excellent problem-solving and critical thinking skills
• High level of integrity and ability to maintain strict confidentiality
• Adaptability to changing priorities and work environments
• Strong interpersonal skills and ability to work collaboratively with various stakeholders
• Ability to work under pressure and meet tight deadlines
• Discretion in handling sensitive information
• Knowledge of the hospitality industry is a plus

Competencies

• Excellent leadership, interpersonal and communication skills
• Detail-oriented and highly reliable in thorough execution and follow-through
• Ability to work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times