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  1. 全职
  2. 正式
  3. GRAND MERCURE
  4. 人才与文化

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Grand Mercure Dubai City, Dubai, United Arab Emirates

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REF93534S

People and Culture Manager

Region

MEA SPAC


Company Description

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit https://careers.accor.com/


Job Description

  • Lead all People & Culture initiatives for the  hotel, through ongoing operations, ensuring a seamless, high-end employee experience that reflects Sofitel’s values;
  • Manage end-to-end recruitment for all positions, delivering an exceptional candidate experience and attracting top talent aligned with the brand;
  • Provide expert guidance on employee relations, including investigations, disciplinary procedures, and performance management, ensuring fairness, consistency, and confidentiality;
  • Oversee HR systems, maintain accurate data, and generate insightful reports for senior management to support strategic decision-making;
  • Foster an inclusive, engaging, and high-performance workplace culture, supporting onboarding, L&D programs, and ongoing employee engagement initiatives;
  • Provide leadership and guidance to hotel managers and department heads, ensuring consistent HR practices and high standards of team management across the property;
  • Assist with payroll preparation, compliance audits, right-to-work checks, and contribute to wellbeing, CSR (Corporate Social Responsibility), and D&I initiatives.
  •  Drive broader People & Culture projects, including HR system upgrades, engagement surveys, and global Accor programs, ensuring alignment with company strategy,  brand standards, and organizational values;
  •  Act as a strategic partner to leadership, helping shape the culture, engagement, and talent strategy of the hotel, ensuring the team thrives both during pre-opening and ongoing operations.

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or a related field. A postgraduate degree in Leadership or People Management is highly desirable;
  • Proven experience in HR management, ideally within luxury hospitality experience;
  • Strong expertise in end-to-end recruitment, employee relations, performance management, and HR operations;
  • Solid knowledge of HR systems, reporting, and analytics, with the ability to generate actionable insights.
  • Deep understanding of UAE labor laws, compliance requirements, payroll processes, and HR best practices;
  • Demonstrated ability to foster an inclusive, engaging, and high-performance culture;
  • Excellent interpersonal, communication, and leadership skills, with experience managing diverse teams;
  • Strategic mindset with the ability to align HR initiatives with business objectives and brand standards;
  • Fluent in  English;
  • High level of professionalism and discretion.

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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