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  3. 人才与文化
  4. ACCOR

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Sofitel Noosa Pacific Resort, Noosa Heads, Australia

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REF95871F

People & Culture Coordinator

Region

Luxury & Lifestyle


Company Description

Elysium Noosa Resort is seeking a passionate and highly organised People & Culture Coordinator to support the employee experience across our luxury five-star resort. This role is ideal for an emerging HR professional who thrives in a fast-paced hospitality environment and enjoys balancing compliance, recruitment and people engagement.

You will play a key role in supporting leaders and ambassadors (employees) across all departments — from onboarding new team members to ensuring a positive, respectful and legally compliant workplace.


Job Description

Reporting to the Director of People & Culture, you will coordinate end-to-end HR administration and recruitment for frontline hotel roles while supporting broader People & Culture initiatives across the resort.

This is a hands-on role in a service-driven environment and suits someone who enjoys working closely with operational leaders and being visible on the floor.

Key Responsibilities:

Recruitment & Onboarding

  • Prepare employment contracts in line with Awards/ company standards
  • Manage new starter onboarding, documentation and compliance training
  • Monitor work rights, visas and RSA certifications and track expiry dates

Employee Experience & Communication

  • Partner with department leaders to support staffing and workforce needs
  • Support communication across teams and assist with people initiatives
  • Maintain accurate employee records and HR systems

Industrial Relations & Compliance

  • Ensure compliance with the Hospitality Industry Award/EBA
  • Support leaders with low-level employee relations matters
  • Maintain a safe, respectful and discrimination-free workplace
  • Ensure audit-ready HR documentation and reporting

HR Administration & Support

  • Maintain employee files and confidential data
  • Support P&C projects and initiatives
  • Monitor staff benefits and entitlements
  • Assist with policy implementation and training compliance

Qualifications

About You

You are organised, approachable and service-focused, with a strong attention to detail and a genuine interest in people.

We’re looking for someone who:

  • Ideally has previous HR/P&C administration experience (hospitality or luxury hotel preferred)
  • Understands or is willing to learn the Hospitality Award and employment compliance
  • Communicates confidently with leaders and team members at all levels
  • Handles sensitive information with professionalism and discretion
  • Is proactive, solutions-focused and able to manage competing priorities
  • Presents professionally and builds rapport easily

Additional Information

This is a rare opportunity to combine your technical expertise with accounts administration in a dynamic hospitality setting. You’ll play a key role in keeping our systems running smoothly while supporting the financial operations of the resort.

  • Career development within a luxury hospitality environment
  • Exposure to all facets of Human Resources
  • Staff benefits and resort privileges
  • Uniform provided and laundered free of charge
  • Opportunity to work in a luxury resort environment with international guests
  • Be part of a prestigious Italian restaurant experience
  • Exclusive team member rates with Accor, including:
  • 30% off food and beverage at participating properties worldwide
  • Generous accommodation discounts at over 4,500 hotels across 110 countries
  • Career mobility across Accor’s global brand portfolio
  • A culture that celebrates diversity, inclusion, and opportunity

Join the most dynamic and sought-after workplace in Noosa, where ambition meets opportunity and every day celebrates the best of coastal living.

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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