People & Culture Coordinator

We are looking for a People & Culture Coordinator to join the P&C Team at The Hoxton in London. Reporting into the People and Culture Partner, the role will be supporting the People team and the Operations teams, across all four The Hoxton, London Hotels, with a focus on The Hoxton, Holborn and The Hoxton, Shoreditch. 

It’s a great opportunity to gain first-hand experience across all things People & Culture in a fast-paced, dynamic and growing business. You will be supporting people from a variety of backgrounds and making a positive daily impact. The People Team are a creative and ambitious bunch and you’ll get to work on projects and initiatives that improve the employee journey. 

What’s in it for you…

• Competitive salary
• 25 days holidays plus bank holidays, pension, and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

What you’ll do… 

• Reporting to the People & Culture Partner, you will be the first point of contact for our teams when it comes to general questions & requests, fulfilling a key support role within the People team 
• Manage the administration of all key touch points throughout the employee lifecycle, including onboarding, changes, and offboarding.
• Act as our HRIS system expert- updating Fourth with starters, changes, leavers 
• Oversee our communication platform management system, Connect.
• Play a big part in making sure our newbies have a great joining experience, including arranging paperwork, conducting pre-employment right-to-work checks, and setting up necessary tech/logins.
• Own and support our newbies onboarding journey, including:
• Prepare and manage employee contracts & RTW checks, ensuring all required documentation is accurate and complete.
• Organise and deliver weekly inductions alongside the team, presenting to new starters and ensuring they are prepared for their role
• Collaborate with P&C Partner to deliver monthly reports that will provide insight on workforce changes, DEI metrics and more.
• Ad hoc reporting related to the employee lifecycle, eg: RTW, Work Enniversary, Birthdays, and more
• Along with hiring managers, support talent attraction by advertising on our various platforms, and keeping our recruitment system up to date.
• Collaborate with Payroll Coordinator on a monthly basis, ensuring accurate pay and reducing number of pay defects
• Support the People & Culture team with employee relations matters, including handling conflicts, investigations, grievances, and other employee concerns.
• Support our Training Manager with related activities such as room set-ups, training coordination and bot/poster creation 
• Support the administration and up-keep of our employee benefits
• Be a key member of all engagement activities, eg: People pop ups, Hox Heros, All Hands, Annual Survey, etc.
• Due to the nature of the role, visits to all four properties across London will be required
• Opportunity to participate in ad-hoc projects alongside the People & Culture team and other key stakeholders

What are we looking for…

• It's all about personality for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer your question (or tries to find the answer if they can’t) and who you'd want to stop and chat to
• 1-2 years previous HR experience would be great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know
• You love people. It is a role in our People function after all
• You execute. You can make the ideas a reality in the business, delivering on time and on budget
• You’re well organised and comfortable with changing priorities
• You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
• You’re up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way
• You are humble. No egos here!
• You like detail, a lot of detail