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  3. RAFFLES
  4. 人才与文化

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Raffles Doha, Doha, Qatar

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REF75676H

People & Culture Assistant Manager

Region

Luxury & Lifestyle


Company Description

  • #BeLimitless 

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 


Job Description

As the People & Culture Assistant Manager, you will support the People & Culture Manager in ensuring the effective and seamless operation of the People & Culture function within the hotel. The role is responsible for overseeing departmental activities to ensure consistent delivery across all P&C operational areas, maintaining compliance with audit standards, reports, and providing ongoing support and guidance to the team to uphold best practices at all times.

Key Responsibilities:

P&C Policies & Compliance

  • Review and update People & Culture policies, procedures, and other P&C materials to align with best practices and labor laws.
  • Monitor present and future trends in the local labor market and social legislation, providing recommendations to management.
  • Ensure compliance with labor laws, corporate policies, and P&C best practices.
  • Maintain accurate P&C records and oversee digital P&C systems (Shared-Drive & OASYS) for efficiency.
  • Conduct monthly audits of all employee positions, salaries, grades, and benefits, ensuring they are correctly reflected in OASYS, Headcount Reports, and Staff Registry.
  • Processing Employee Action Forms (EAFs) and updating OASYS upon approval.

Talent Development

  • Manage employee transfers and promotions, ensuring clear communication and documentation.
  • Communicate and arrange for any sending task force assignment.

Payroll & Attendance Management

  • Follow up and verify rosters and attendance for monthly payroll processing.
  • Update and submit the Payroll Master Report, including new joiners, leavers, and any employee changes, to the Payroll Manager.
  • Ensure leave is pre-planned by departments and provide monthly leave reports to department heads.
  • Coordinate with OASYS for system reports and updates.
  • Update vacation flight tickets on OASYS every December and liaise with travel agents for new destination vacation tickets.
  • Conduct monthly reconciliation and renewal of third-party contracts (e.g., Insurances (Health, Workmen, Life), Nurse, Transportation, Qatar Rails).

Employee Engagement & Culture Development

  • Oversee the organization and execution of employees’ social, athletic, and recreational activities.
  • Foster a strong company culture through engagement activities, wellness programs, and employee recognition initiatives.
  • Maintain strong working relationships with all departments and external professional contacts.
  • Champion diversity, equity, and inclusion efforts.

Administration and Reporting

  • Compile and analyze monthly P&C reports, including turnover, gender distribution, nationality, age distribution, exit interview insights, leave reports, and headcount, etc.

Employee Activities

  • Active participation in welfare activities.
  • Active participation in monthly recognition and communication activities.

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.
  • Professional HR certification (e.g., CIPD, SHRM, or equivalent) is an advantage.
  • Minimum of 2–4 years of progressive experience in Human Resources, preferably within luxury hotel/s and/or resort/s
  • Exposure to working in a multicultural, fast-paced, and guest-centric environment.
  • Strong understanding of Qatar Labour Law and international HR best practices.
  • Proficiency in HRIS systems and Microsoft Office Suite.
  • Due to the nature of the role, fluency in Arabic language is essential.

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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