People & Culture Agent

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Maintaining a date database for resume’s for future facilitation of recruitment needs
• Assist in the recruitment and hiring of all rank & file employee
• Manage the entire recruitment process from coordinating interviews, contracting to employee arrivals
• Establish and maintain effective employee relations
• Coordinate with all departments with regard to Human Resources related activities
• Coordinate with the PRO to obtain employee visas and manage the arrival process of new employees
• Responsible for the audit of his/her related work area
• Maintain MIS for all processes related to his/her work area
• Maintain and employees files by regularly filing employees’ documents
•  Develop and maintain confidential departmental employee files, documents and databases 1.1.11 Coordinate employee recruitment process, as appropriate, ensuring search documentation is accurate, consistent and complete
• Coordinate departmental employee relation functions in consultation with the Director of Human Resources / Human Resources Manager, monitor and track annual and sick leave accruals
• Organize daily incoming correspondence, make preliminary assessment and handle/respond as appropriate
• Manage the Director of Human Resources diary and ensure that trace file is checked and actioned on a daily basis
• Maintain all employee files and handle telephone calls as per Rixos Hotels standard and take messages and prioritize where necessary
•  Keep calendar constantly updated to facilitate appointment and meeting schedules
•  Establish and maintain various filing/records/database of business contacts, trace pending items and follow up as appropriate
• Arrange for various meetings, take minutes as well as any management meeting as they arise
• and draft minutes of meeting to be circulated
•  Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
• Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents
• Manage the HR department’s stationery requirement by procurement through FMC
•  Implement and evaluate human resources practices to maximize efficiency and effectiveness
• Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Communicate in a professional, positive and courteous manner at all times with all levels of internal and external customers
• Handle confidential matters/information with the appropriate level of sensitivity
• Ensure compliance with all health, hygiene, security, safety and fire rules & regulations
• Take responsibility for own development
• Assist the HR team in any administrative tasks they might require assistance for

GENERAL / MISCELLANEOUS

• Informs the Director of Human Resources regarding important events and news from within the hotel operation to avoid misunderstandings and rumours/gossip
• Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility
• Adhere to human resources services standards and actively seek out new ideas to improve best customer services practices
• Performs tasks accurately and efficiently. Demonstrates dedication and commitment to the role
• Reports for duty as scheduled and on time
• Demonstrate enthusiasm at work, courteous and helpful to colleagues and customers
• Takes ownership and follows through customers requests

• Bachelor’s Degree at least in a related discipline an asset
• Previous administration or human resources experience required or Minimum 1 year in a similar role.
• Highly organized, good computer skills and fluent in reading and writing
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work cohesively as part of a team.
• Ability to focus attention on colleagues needs, remains calm and courteous at all times

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21