People & Culture Advisor (One Year Maternity Leave Coverage)

Fairmont Waterfront redefines hospitality with Pure Coastal Luxury. Our award-winning hotel, nestled on Vancouver's stunning waterfront, is consistently celebrated by top publications like Conde Naste Traveler and recognized as a Great Place to Work® Canada for a second consecutive year. We are Industry leaders in sustainability & embody our commitment to our community, featuring Vancouver's first green roof & rooftop apiary. 

Our Culture is strongly rooted in diversity, inclusion, professional growth and development - over 60% of promotions are from within. We are committed to empowering ambitious individuals to thrive. If you're a visionary who shares our values and passion for excellence, join us to help shape the future of luxury hospitality.  

Why work at Fairmont Waterfront?

• Sustainability and community commitment  - recognized with 5 Green Leaves Certification rating from Green Key Global since 2011
• Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are women
• Celebrating Diversity - our team represents over 60+ countries, fostering an inclusive and global community
• Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms
• Generous perks - Enjoy discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program
• Comprehensive Benefits - through our Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more!
• Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount Program
• Exclusive Experiences - One free stay through our Be Our Guest Program
• Competitive annual salary commensurate with experience, starting at $63,000 - $67,000

*full-time and part-time status colleagues

What you will be doing:

Reporting to the Director, People & Culture, responsibilities and essential job functions include but are not limited to the following: 

Learning & Development

• Design, deliver, and evaluate engaging training programs and workshops, both in-person and online
• Coordinate onboarding programs for new hires to ensure smooth integration into the company culture
• Champion a positive learning culture that aligns with company values and service standards
• Facilitate new hire on-boarding, orientation and corporate training programs
• Create, communicate and maintain a monthly training calendar
• Assist in the planning and scheduling of training programs, workshops, and focus groups.
• Design and develop training content and materials, including presentations and job aids.
• Collect feedback from training participants to assess the effectiveness of programs.
• Evaluate training program outcomes and recommend improvements.
• Generate reports on training activities and attendance for management review.
• Develop and implement comprehensive Learning and Development strategies, programs, and initiatives aligned with the hotel's business objectives and employee development needs.
• Facilitate a world class onboarding experience for new employees, including iterating the program and experience as required.
• Design and deliver engaging training sessions, workshops, and seminars on topics such as customer service excellence, leadership development, technical skills, and compliance training.
• Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, while making continuous improvements to training offerings to enhance learning outcomes.
• Manage the implementation, upkeep, and execution of training checklists and follow up ensuring consistent high standards across all departments
• Track and follow up with departments to ensure 100% completion of training checklists and plans
• Be active in monitoring the operations, guest and external audit feedback, and ensure operational presence to observe, identify training needs, validate training and program implementation effectiveness. 
• Personally welcome all new hires, be a trusted resource and ensure all new hire departmental orientations are effectively completed. 

Recruitment

• Promote the company as an employer of choice, enhancing our reputation in the marketplace in all interactions
• Provide professional, friendly, and engaging support to candidates and colleagues throughout the hiring process
• Organize and prepare all new starter packs for new colleagues
• Maintain candidate databases and recruitment tracking systems
• Maintain compliance with Fairmont policies, procedures and employment legislation
• Manage candidates throughout the recruitment journey, delivering an exceptional experience from first contact through onboarding
• Support and maintain compliance for Temporary Foreign Worker Programs, work permits, and immigration documentation
• Maintain accurate records and follow departmental policies, procedures, and safety standards
• Perform other duties as assigned

Your experience and skills include:

• Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field (or equivalent experience) preferred
• Driven and energetic self-starter who thrives on a challenge
• Proven communication and facilitation skills
• Previous People & Culture experience in recruitment is a strong asset
• Previous operational hospitality & previous leadership experience is a strong asset
• Computer literacy and excellent skills with all Microsoft Window applications required
• Exceptional problem-solving abilities,
• Exceptionally organized, disciplined, proactive and innovative
• Proven experience with creating and executing training and full-cycle recruitment processes
• Strong interpersonal and communication skills, both verbal and written, with the ability to build strong relationships with peers and stakeholders

Visa Requirements: Must be legally eligible to work in Canada.  The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS