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  1. 全职
  2. 临时
  3. FAIRMONT
  4. 人才与文化

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Fairmont Waterfront, Vancouver, Canada

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REF86984V

People & Culture Advisor - Maternity Leave Coverage to November 2026

Region

Luxury & Lifestyle


Company Description

  • Sustainability and community commitment  - recognized with 5 Green Leaves Certification rating from Green Key Global since 2011
  • Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are women
  • Celebrating Diversity - our team represents over 60+ countries, fostering an inclusive and global community
  • Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms
  • Generous perks - Enjoy discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program
  • Comprehensive Benefits - through our Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more!
  • Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount Program
  • Exclusive Experiences - One free stay through our Be Our Guest Program
  • Commensurate with experience, starting at $65,000.00

*full-time and part-time status colleagues


Job Description

Learning & Development

  • Design and deliver engaging training programs, workshops, both in-person and online on topics such as customer service excellence, leadership development, technical skills, and compliance training.
  • Develop and implement comprehensive Learning and Development strategies, programs, and initiatives aligned with the hotel's business objectives and employee development needs.
  • Facilitate new hire on-boarding, orientation and corporate training programs
  • Develop training content and materials, including presentations and job aids.
  • Facilitate a world class onboarding experience for new employees, including iterating the program and experience to smooth integration into the company culture
  • Champion a positive learning culture that aligns with company values and service standards
  • Create, communicate and maintain a monthly training calendar
  • Assist in the planning and scheduling of regional training programs, workshops, and focus groups.
  • Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, while making continuous improvements to training offerings to enhance learning outcomes.
  • Generate training activities and attendance reports.
  • Manage the implementation, upkeep, and execution of training checklists and follow up ensuring consistent high standards across all departments
  • Provide ongoing support, mentorship and upskilling of department trainers.
  • Track and follow up with departments to ensure 100% completion of training checklists and plans
  • Be active in monitoring the operations, guest and external audit feedback, and ensure operational presence to observe, identify training needs, validate training and program implementation effectiveness. 
  • Personally welcome all new hires, be a trusted resource and ensure all new hire departmental orientations are effectively completed. 
  • Perform other duties as assigned

Recruitment

  • Promote the company as an employer of choice, enhancing our reputation in the marketplace in all interactions
  • Provide professional, friendly, and engaging support to candidates and colleagues throughout the hiring process
  • Organize and prepare all new starter packs for new colleagues
  • Maintain candidate databases and recruitment tracking systems
  • Maintain compliance with Fairmont policies, procedures and employment legislation
  • Manage and support candidates throughout the recruitment journey, delivering an exceptional experience from first contact through onboarding
  • Support and maintain compliance for Temporary Foreign Worker Programs, work permits, and immigration documentation
  • Assist with Talent Acquisition attraction activities and strategies, including liaising with hospitality partners and schools, attend recruitment events and providing support with the employment contract process
  • Maintain accurate records and follow departmental policies, procedures, and safety standards
  • Perform other duties as assigned

Qualifications

Your experience and skills include:

  • Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field (or equivalent experience) preferred
  • Driven and energetic self-starter who thrives on a challenge
  • Proven communication and facilitation skills
  • Previous People & Culture experience in recruitment is a strong asset
  • Previous operational hospitality & previous leadership experience is a strong asset
  • Computer literacy and excellent skills with all Microsoft Window applications required
  • Exceptional problem-solving abilities,
  • Exceptionally organized, disciplined, proactive and innovative
  • Proven experience with creating and executing training and full-cycle recruitment processes
  • Strong interpersonal and communication skills, both verbal and written, with the ability to build strong relationships with peers and stakeholders

Additional Information

Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

对于雅高集团来说,多元与包容意味着欢迎每一个人,并尊重他们的差异,我们仅根据素质和技能来优先提供就业和发展机会。我们的目标是提供有意义的就业机会,一个温暖和包容的文化,优秀的工作条件,并促进所有人的发展,包括残疾人士。

在申请时,请不要犹豫告诉我们您可能需要的任何特殊需求,以便我们考虑这些需求。

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