Overnight F&B Supervisor - Guide's Pantry

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

As the Overnight Food & Beverage Supervisor, you will be responsible for overseeing the overnight operations of our 24-hour coffee shop, ensuring a seamless guest experience during late hours. You will supervise the overnight team, maintain service standards, and ensure a safe, clean, and well-stocked environment while upholding Fairmont's brand standards and guest expectations.

Position Type: Permanent
Pay Rate: $26.87/hour
Start Date: August 2025

Job Duties Include:

• Supervise all aspects of overnight food and beverage service in the outlet, ensuring consistent, high-quality guest experiences.
• Maintain cleanliness, product quality, and safety standards in compliance with health regulations.
• Handle guest concerns promptly and professionally, using service recovery techniques when necessary.
• Complete end-of-day reports, reconcile cash-outs, and ensure accurate POS transactions and shift handovers.
• Ensure proper inventory levels and perform nightly restocking of products.

• Previous supervisory or team lead experience in a food & beverage environment required; overnight or late-night operations preferred.
• Proficient in POS systems (e.g., Opera, Micros).
• ProServe certification required.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full-time permanent status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full-time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full-time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion: 

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.