Outlet Sales Manager

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Conducts all day to day activities related to the sales function of restaurant private dining room sales with a focus on building long term, value based customer relationships that enable achievement of property sales objectives.   Lead the pre-event planning process with client, communicate customer needs and commitments to the outlet management team and obtain signed documentation and payment from customers to act responsibility on behalf of owner’s assets and reduce potential of miscommunication with customers and outlets.

Reporting to the Director of Outlet Sales, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, friendly and engaging service
• Works with Director of Food & Beverage, Director of Catering and Director of Outlet Sales to participate in development and effective implementation of outlet sales strategy.
• Actively prospect and solicit potential in-house group and local catering programs for resort outlets, documenting plans and tracking client communication
• Works seamlessly to create and implement a sales plan addressing revenue, customers and the market for the segment the position is assigned.
• Assists with the development and implementation of promotions, both internal and external.
• Confirm all event related information with clients
• Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
• Create floor plans for each event to ensure restaurants and clients are in agreement prior to set up
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

• Previous experience within luxury resort market in similar role preferred.
• Computer literate in Microsoft Window applications and relevant computer applications required (Micros Opera S&C, and Meeting Matrix preferred).
• University/College degree in a related discipline preferred.
• Excellent communication skills, both written and verbal required.
• Excellent interpersonal skills, and problem-solving abilities.
• Highly responsible, reliable and ethical. A reputation for honesty and integrity.
• Results oriented and highly motivated self-starter.
• Ability to focus attention on guest needs, always remaining calm and courteous.
• Ability to work days, nights and weekends; when necessary.

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS