Night Manager

Free your full potential. When you enter our hotel, a world of opportunity is open to you. Whatever your career aspirations, however you wish to evolve your role, you can pursue your passion here. Every day you can learn something different, with training and support from the experienced people around you. And when you are ready for a new career adventure, our global hotel group is full of possibilities.

Sofitel Queenstown Hotel & Spa is a 5 star Award Winning property situated in our beautiful town centre.  Within the role you will be effectively undertaking the daily reconciliation of the Hotel’s trading, including the checking and preparation of reports and statistical information.  You will ensure smooth and efficient running of the Hotel's overnight operation, along with maintaining luxury standards for guests as well being responsible for the safety and security of the property.

• Complete thorough audits of all daily revenue and postings, making the necessary adjustments to ensure accuracy of reporting.
• Collate paperwork for departures, including credit card and company charges to be forwarded to Accounts department.
• Complete relevant computer tasks in relation to Night Audit functions, including posting room charges and daily room revenue.
• Prepare and distribute relevant reports.  Maintain hotel weekly and monthly statistics.
• Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
• Carry out reception duties in case of any late arrivals or early departure, taking future reservations or answer guest’s inquiries.

You will harness your luxury attitude, with humble excellence, a distinguished presence, and elevated emotional intelligence. Your pride and passion will be complemented by:

• Minimum 12 months experience in a similar role or in a leadership role, preferably including 5 star experience
• Clear comprehension of the luxury guest journey and ability to deliver personalised experiences
• Knowledge of Opera or a similar property management system.
• Up-to-date Manager Certificate, and First Aid Certificate would be advantageous
• Full, clean New Zealand driving license, preferably with manual driving licence
• Ability to train and develop team members
• Appetite for continued growth and professional development
• You will need to hold working rights for New Zealand

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

• We offer competitive pay with a favourable night time overtime allowance plus benefits including daily staff meals and dry-cleaned uniform and laundry allowance, anniversary stays with F&B credit to enjoy.
• Build your career with the New Zealand Hotel of the Year 2024.
• Receive unparalleled training, development and support from Accor leadership training programmes.
• Discounted Hotel stays, food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family, across our entire network.
• Be part of a well-established hotel with a strong reputation for providing exceptional service.
• Ongoing reward and recognition incentives and awards.
• Opportunities for further development and worldwide career progression within Accor.
• Refer a friend incentive
• Supportive and friendly working environment.
• Free gym access plus ski hire during the winter.
• EAP, well-being and mental health supports available. 
• Take part in social activities and community involvement initiatives through the year

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.